Financial Aid Quick Answers
Financial Aid Quick Answers
Applying for Financial Aid is a simple process. After you have submitted an application for admissions to San Jac, complete your FAFSA application on the FAFSA website, www.fafsa.ed.gov. Don’t forget to apply for a pin number and be sure to use our Federal School Code – 003609. Once your application has been received by San Jac, you might be requested to provide copies of your tax transcripts or other official documents to the Financial Aid Office. If requested, be sure to respond promptly. For more information, please visit our website at www.sanjac.edu/apply-register/paying-college/financial-aid
You have completed your FAFSA (or financial aid application) and have received an email from the San Jac Financial Aid office. The email should have a statement that says application acknowledgement. We send these emails to let you know that your financial aid application has been downloaded by San Jac from the Department of Education. There is an important section of the email with requirements listed in it. If the requirements box is blank, it means your file will be reviewed for satisfactory academic progress and, if eligible, awarded within the next 5 business days. If your file has been selected for verification, we will list documents we need from you. Please read the list of requirements carefully and provide any documents promptly. Many of the San Jac forms are available for download from our web site at www.sanjac.edu/apply-register/paying-college/financial-aid/forms. If you no longer have your email, you can always log into SOS for a list of requirements we need to continue processing your file.
You have applied for financial aid and submitted your documents to our campus financial aid offices. Now, you have received an email from the San Jac Financial Aid office asking about incomplete documents. It means we have reviewed your financial aid application and have some questions about documents that you’ve already submitted or we might need additional documents submitted. Don’t be alarmed, this is not uncommon. Many of the forms are available for download from our web site at www.sanjac.edu/apply-register/paying-college/financial-aid/forms. Sometimes, we may need more information from you than can be provided in a form. So, please read your email carefully and follow the instructions. If necessary, you may need to call or visit the campus financial aid office.
Any time you apply for financial aid your file may be selected by the Department of Education for a process called verification. Verification means that San Jac must confirm the accuracy of the information you provided on your FAFSA. This must be completed before any further work can be done with your financial aid award. We may need a tax return transcript from the IRS or other official documents to complete the process. If we send you an email requesting documents, be sure to respond promptly. Many of the San Jac forms are available for download from our web site at www.sanjac.edu/apply-register/paying-college/financial-aid/forms. Please note, if you are submitting documents during peak periods (such as registration) verification processing time on your file may take 3-5 weeks.
If you have submitted documents to a campus financial aid office to help us complete your file, here is how you can read the statuses in SOS: “Received, Not Yet Reviewed” means your document has been received and electronically forwarded to the district office for processing, but it has not yet been reviewed; “Satisfied” means that the requirement has been reviewed and satisfied; “Incomplete” means something that was submitted is considered incomplete and you need to speak with someone from financial aid about what is still needed; “Temporary” means your file has been reviewed and has been sent back to the Department of Education for update in their system.
What is Satisfactory Academic Progress or S-A-P? The Department of Education sets standards we must use to determine if you’re eligible to receive financial aid. SAP is defined by maintaining at least a 2.0 GPA on your San Jac classes, passing at least 75% of all classes attempted (including transfer work), and earning your degree or certificate within 90 attempted hours. If you have received an email about your Financial Aid Status, please read it carefully or you can log into SOS at any time to review your SAP status at www.sanjac.edu/student-services/educational-planning/sos-login
If for any reason you haven’t met the GPA or pass rate standards, you will be placed on financial aid warning. Think of it as a heads-up, a way of letting you know what you need to do. Even under warning status, you can continue to receive your financial aid. If you’re not in compliance by the end of your warning term, you will be placed on suspension and are no longer eligible to receive financial aid. Also, if you have attempted more than 90 hours (including transfer hours), you have exceeded the maximum time frame to earn a degree or certificate at San Jac and are no longer eligible to receive aid. Even if you are on suspension or max time frame, there are still options for you to regain eligibility through the appeal process. However, if you choose not to pursue an appeal and you have not reached the maximum time frame, you may enroll at your own expense and bring yourself into compliance with SAP. Remember, there is a difference between academic suspension and Financial Aid suspension. Financial Aid suspension does not prevent registration. If you are on academic suspension, you will need to speak with a counselor in the educational planning and counseling center prior to registering.
Financial Aid appeals are considered for extenuating circumstances such as injury, illness, a death in the immediate family, or undue hardship. If this applies to you, you have the option to submit a written appeal to the Financial Aid Office. The deadline for submitting your appeal is usually four weeks prior to the end of the term. Make sure to provide any supporting documentation regarding your special circumstances. If your written appeal is denied, you have the option to request a personal appearance with the appeal committee. If you need to request a personal appearance, only you are allowed to represent yourself to the committee. Please stop in one of our offices and speak with an advisor about the appeal process.
To start the financial aid appeal process, please visit with a campus financial aid advisor. Or, you can download the appeal form from our web site at www.sanjac.edu/apply-register/paying-college/financial-aid/forms. Please read the form and follow the instructions very carefully. You will need to allow time to complete your typed statement, gather important documents, and meet with a counselor in the educational planning and counseling center. If this is your first time to submit an appeal, please check with the campus where you will be submitting your appeal since many advisors work by appointment only. First time appeals are reviewed at the campus and the advisor will let you know the outcome at the end of your meeting. If it is not your first time to submit a financial aid appeal, your packet will be collected and forwarded to the appeal committee for further review. The committee meets once a week during peak periods and every other week throughout the term. You will be notified on their decision by email.
If you are on the first term of your financial aid appeal, it means you have been placed on a probation status. You are required to meet the conditions stated on your appeal approval contract without exception. If you do not meet the conditions of the financial aid appeal, you will be placed back on financial aid suspension. Also, the appeal committee or advisor may place additional enrollment restrictions on you. If this is your situation, you will be informed of these requirements. If you complete and meet the conditions of the appeal during the probation term, but you still are not making satisfactory academic progress, you will be placed on Academic Plan for future terms. While on Academic Plan, you must continue to meet the conditions of your appeal within a specific point in time as stated on your appeal packet.
If this is your first time to submit a financial aid appeal and it has been approved, you are required to participate in the Program for Financial Education (PFE). PFE requirements are also stated on your appeal contract. For fall and spring appeals, you are required to meet with the PFE coach in the educational planning and counseling department at least twice per term. For summer appeals, you are required to meet with the PFE coach in the educational planning and counseling department at least once per term. Also, for fall and spring appeals, you will be required to complete ten online financial literacy workshops or two on campus financial literacy workshops. For summer appeals, you will be required to complete five online financial literacy workshops or one on campus financial literacy workshop.The workshop information is available on our Financial Literacy page. If you have any questions or concerns about your PFE requirements, please speak with a campus financial aid representative.
There are several important dates for financial aid students in the Spring 2014 term:
October 21 is the priority processing deadline. This means that any financial aid applications and necessary paperwork must be received by San Jac to guarantee a financial aid award by Spring payment deadlines.
On December 2, Financial Aid will begin authorizing your aid and applying it to your tuition and fee charges.
On December 5 any Financial Aid available after tuition and fees have been paid will be moved to the bookstore for you to charge books and supplies against.
On or before February 10, balance refunds will be issued to the San Jac Cards for students enrolled in classes that begin on January 13.
There are several important dates for financial aid students in the Summer 2014 term:
April 30 is the priority processing deadline. This means that any financial aid applications and necessary paperwork must be received by San Jac to guarantee a financial aid award by Summer payment deadlines.
On April 28, Financial Aid will begin authorizing your aid and applying it to your tuition and fee charges.
On May 2, any Financial Aid available after tuition and fees have been paid will be moved to the bookstore for you to charge books and supplies against.
On or before June 30, balance refunds will be issued to the San Jac Cards for students enrolled in summer classes that begin through June 2. If you are enrolled in a class beginning after this date (like July, for example) you can expect your refund after that later class or part of term has begun.
Any Financial Aid available after tuition and fees have been paid will be moved to the bookstore for you to charge books and supplies against. You will need two items to do this: a copy of your class schedule and a photo ID. Your class schedule will help you find the correct books and supplies for your particular class section. Your photo ID is required to confirm your identity.