Effective May 2010, Higher One, the technology and financial services company focused on the higher education market, has been selected to electronically distribute financial aid refund disbursements and semester credit hour refunds to San Jacinto College students in a timelier manner. This process does not include dual credit or undocumented students.
San Jacinto College is excited to replace the use of distributing over 25,000 paper checks to students with Higher One’s One Disburse Refund Management. San Jacinto College will now use a more efficient, safer, and convenient process when disbursing refunds. The new method will also allow students to have quicker access to funds and provide more options for disbursements of Federal financial aid and college credit refunds due to changes in enrollment.
All San Jacinto College students will receive a San JacCard in the mail with instructions on how to log on to a secure website. The student will be responsible for the card received in the mail as this will be their key to selecting their refund preference.
Students will be asked to confirm their primary email and mailing addresses and select how they would like to receive their refund from the College. Students will be given multiple electronic options including direct deposit to the OneAccount; an optional, no-minimum balance, no-monthly-fee, FDIC-Insured checking account provided by Higher One; or an Automated Clearing House (ACH) transfer to a bank account of their choice. The card also acts as a Debit MasterCard® with acceptance worldwide. Students also have the capability to sign up to receive text and/or email notifications and have access to pay bills online through a secure website.
In addition to the refund disbursement process, Higher One educates the campus community on the changes and benefits to the new process. Higher One also collects and maintains student bank account information in a safe and protected manner. Colleges, like San Jacinto College, can rest assure that Higher One handles all customer service inquires from students or administration staff. This truly gives colleges more time to get back to what is important, helping the student body.
Higher One is the leading company focused on helping college business offices manage operations and provide enhanced service to students. Through a full array of services from refunds, payments, electronic billing, payment plans and more, Higher One works closely with colleges and universities to ensure students receive financial aid refunds quickly, can pay tuition and bills online, make on-campus and community purchases, and learn the basics of financial management. Higher One provides its services to distinguished public and private higher education institutions throughout the country that have a total enrollment of more than 4 million students. More information about Higher One can be found at HigherOne.com
Students who officially withdraw from one or more courses will receive a percentage of the refundable tuition and fees they paid, depending on the effective date of complete withdrawal, in accordance with the state refund schedule.
The College will not issue a refund to students who do not officially withdraw, nor will the College issue a refund to students withdrawn by their instructor(s) for excessive absences.
Once students pay tuition and fees or have financial aid applied, they are considered officially registered until they complete the term or officially withdraw. Simply not attending class or telling the instructor does not constitute withdrawal. Withdrawal requests become official and effective the date they are completed online, through the telephone voice response system or received in the enrollment services office, regardless of the date the student last attended class and even if the student never attended class. Students must submit withdrawal requests electronically or in writing on forms from the enrollment services office. A student unable to appear in person may also request withdrawal in a fax or letter addressed to the registrar. Letter requests become effective the date the enrollment services office receives them, regardless of the postmarked date or the date the student last attended class. Mailed requests should include a copy of a picture ID. The College will not accept withdrawal requests by telephone.
Once students have paid tuition and fees, they are officially registered and subject to regulations for withdrawal and refunds. Canceling a check will not cancel registration. Students who register and receive financial aid, then withdraw, drop out, get expelled, or reduce their course load are subject to the Federal Repayment Policy. If they withdraw completely within the 60 percent enrollment period, they must repay a significant amount of their financial aid back to the federal government. Students who owe a repayment may not register until they repay any outstanding balance. San Jacinto College may refer any repayments to the Department of Education for collection.
Students transferring to a Texas senior college or university may qualify for a $1,000 rebate if they have attempted no more than three semester credit hours above the minimum number of hours required for their baccalaureate degree. Attempted hours include every course for which the student has registered, as of the official census date, in every term, including: college preparatory courses taken for credit, repeated courses and courses from which the student withdraws and all credit by examination, except for the first nine hours and dual credit courses. Students initiating their undergraduate education at San Jacinto College should carefully follow approved degree plans in order to maintain eligibility for this program. Senior universities are required to provide students with forms and instructions for requesting the rebate at the time the student applies for a baccalaureate degree.
Texas Education Code §54.0065 established this tuition rebate program for certain undergraduate students, according to legislation passed in 1997 by the 75th Texas Legislature and amended in 2003 by the 78th Texas Legislature. The website www.collegefortexans.com includes more detailed information about the tuition rebate program and also includes a directory of institutional contacts.