Service providers are only as effective as the leaders who develop, guide, recognize and share their commitment to stellar service.
Coaching for Stellar Service is not just coaching, it’s service coaching. When service providers are aligned with their leaders and working toward a shared goal, they work harder and become more loyal. Coaches, in turn, find such a loyal, motivated workforce invigorating. That win-win cycle provides return on your training investment over and again.
During the workshop, participants will participate in a variety of engaging individual and group activities, partner discussions, video demonstrations, role plays, and large-group discussions. They have fun as they gain familiarity and confidence with the new concepts and skills.
WHO SHOULD ATTEND
To qualify for this certificate, complete four workshops. Options available to take courses individually, for further details contact coordinator.
CONTACT THE COORDINATOR
David Lewis firstname.lastname@example.org 281-542-2061
The San Jacinto College District is committed to equal opportunity for all students, employees, and applicants without regard to race, creed, color, national origin, citizenship status, age, disability, pregnancy, religion, gender, sexual orientation, gender expression or identity, genetic information, marital status, or veteran status in accordance with applicable federal and state laws. The following College official has been designated to handle inquiries regarding the College's non-discrimination policies: Vice President of Human Resources, 4620 Fairmont Pkwy., Pasadena, TX 77504; 281-991-2659; Sandra.Ramirez@sjcd.edu