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I have already attended another college but the system is telling me “mandatory orientation required”. How can I get it corrected?

This may happen when a transfer student indicates they are first-year students on their admissions application to San Jacinto College.
Transfer students from other colleges are welcome to take orientation , but is not mandatory for them. If you have “Mandatory Orientation” hold on your account but you are not a first-year college student, once we have an official college transcript on file, you must contact (FYE),First year Experience department; at the campus that you will attend.

First Year Experience