Policy IV-I Policy on Employee Concerns
This policy applies to employee concerns that do not satisfy the definition of "grievance." Additionally, this policy does not apply to complaints of harassment, which are governed by a separate policy, Policy IV-B-3b Employee Standards of Conduct: Policy Against Harassment.
The College encourages all administrators and supervisors to maintain an "open door" policy to provide an opportunity for employees to share their concerns, complaints, problems, or suggestions and to obtain, when possible, resolution of those concerns. Although this open door policy applies to all levels of management, employees must follow the chain of command in presenting their concerns. Following the chain of command allows for the orderly review of employee concerns, provides a mechanism for resolving concerns at the lowest possible level, promotes productive working relationships, and enhances overall communication.
This policy does not require that employees place their concerns in writing. However, when necessary to assist the administration in understanding and defining the concerns, the employee may be requested to put the matter in writing.
(See Guidelines and Procedures, Section 3-19)
(Effective March 2, 1981. Revised June 1, 1992; May 2, 1994; Reviewed February 5, 2008; Revised February 9, 2009.)