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Secure SSL VPN Instructions

Secure SSL VPN

Instruction Manual

The new Secure SSL VPN provides a more secure and convenient method of accessing San Jacinto College resources remotely. This document provides an overview of the new VPN connection method as well as instructions on how to utilize this service.

If at any time, you require assistance with using the Secure SSL VPN or if you have any questions, please contact TechSupport. Our contact information is:
281-998-6137 (off-campus)
x6137 (on-campus)

Below, you will find information and instructions on:

Accessing the Secure SSL VPN

  • Open Internet Explorer
  • In the address bar, enter the Juniper SSL VPN address: If this is your first attempt, you may see the following message. Simply click on Close on the Information Bar Popup window to continue.

  • You should now receive a popup message stating that the page you are viewing uses Java. Place a check in the checkbox next to Do not show this message again and click on OK to continue.

  • Notice the status bar at the top of the page? For security reasons, Internet Explorer will not automatically install the required add-in for the SSL VPN connection. To install it, click on the status bar once and then select Install Active X control from the provided drop-down menu.

  • When the Security Warning dialog box appears, click on Install.

  • Internet Explorer will now start installing the necessary components for the SSL VPN. This may take several minutes, so please be patient and let the installer complete installation.
  • When the installer has completed, you will automatically be taken to a login screen where you can log in to access the SSL VPN. Enter your login credentials and click on Sign In. Your login will be the same username and password you use to log into a campus computer.

  • You should now be successfully logged into the San Jacinto College's SSL VPN.

NOTE: Please be aware that your password must be at least 8 characters long to access the SSL VPN. Additionally, if you receive an error message that states "You are not allowed to sign in. Please contact your administrator"  you will need to contact Tech Support at 281.998.6137 for assistance.


An Overview of the Main VPN Page

Not sure how to navigate around the new SSL VPN? Here's a quick overview of the main menu.

  • Programs - Access various SJC programs directly from the VPN site.
  • Drives - Browse and access files located on one of the SJC network drives.
  • Remote Desktop -  Remote into an office computer

Accessing Files on the Network

Employees can quickly and easily access files on the network from the Files section on the main VPN page by completing the following steps:

  • Select a share. By default, all employees have access to three shares:
    o Groups (the G: Drive)
    o Public (the P: Drive)
    o Home Drive (your H: Drive)

  • Click on the folder or file you would like to access. When selecting a file, you will be presented with the File Download prompt. Click on Open to automatically open the file or Save to download the file to your hard drive.


    Saving Files to the Network

    If you need to save a file to the network, you can do so by uploading the file through the SSL VPN by completing the following steps:

    • Once you have created and saved a document to your hard drive, browse to the location on the network you would like to save the file to.

      Please note that if you need to update a file that is already on the network, you will need to save the file to your hard drive first and then make any necessary adjustments. (See the Accessing Files on the Network section of this document.)
    • Once you have browsed to the location you wish to save the file, click on the Upload File button on the top right of the screen.

    • Click on the Browse button. When the Choose File dialog box appears, locate the file you wish to upload and then click on Open.
    • Click on Upload at the bottom of the screen.

    • You will now receive a small popup with a status bar indicating that the file is currently being uploaded. When the status bar reaches 100%, click on Close to exit the screen.

    • You should now be able to see the file listed in the network location specified on your screen.


      Using Remote Desktop

      You can access a computer on campus from the SSL VPN by completing the following steps:

      • Once you have logged into the SSL VPN, scroll down to the Terminal Sessions section.
      • Enter the computer name of the PC you would like to access and click on Launch. Remember, the computer you want to access must be on and connected to the network on campus.

      • Next, you may be prompted for the Terminal Services Session to load. Please be patient as this may take anywhere from a couple of seconds to several minutes. If prompted with a security warning asking to run an ActiveX control, click on Run.

      • You should now be taken to the Remote Desktop screen where you can log into the selected computer. If the screen does not immediately appear, check your taskbar to see if the remote desktop connection was not automatically minimized.

      Creating a Remote Desktop Bookmark

      The SSL VPN also allows you to create a permanent link to an office computer on your main page so that you can easily remote into that PC when needed with a single click. To create a remote desktop bookmark, follow these steps:

      • Click on the Add a Terminal Session icon in the top right corner of the Terminal Sessions section (should be the middle icon - place your mouse over the button to receive a tooltip that contains the name of the icon).

      • On the next screen, enter the following information:
        o Bookmark Name: Enter a name for the connection (i.e. computer name)
        o Host: Enter the full computer name (you may need to include
        o Color Depth: Change the color depth to 32-bit
        o Username: Enter your username (firstname.lastname)
        o Password: Enter your network password

        Once you have entered all of this information, click on Add at the bottom of the screen.
      • The screen should now redirect you back to the main VPN page. Notice that the bookmark has been added to the Terminal Services section.

      • Simply click on the bookmark name to launch your remote desktop session.

      Creating a File Bookmark for Easier Access

      Got a folder on the network that you access frequently? You can create a bookmark directly on your main VPN page for easy access by following these steps:

      • Click on the Add a Windows Directory icon in the top right corner of the Files section (should be the middle icon - place your mouse over the button to receive a tooltip that contains the name of the icon).

      • Select the share that contains the folder you would like to bookmark.

      • Place a check mark in the box next to the folder you would like to bookmark and click on the Bookmark Selected button at the top of the page.

      • Next, you will receive a confirmation for the bookmark. Click on Add Bookmark to continue.

      • You should now find the bookmark added directly under the Files section for easy access.

      SSL VPN FAQs