Public Information Requests

Special Update for Public Information Requests

Due to the COVID-19 pandemic, the College is working under an altered operations schedule. The College has closed all physical facilities to the public. Employees are working remotely at this time.  A date for re-opening the College’s facilities has not yet been established.

This altered operations schedule will affect the processing of requests for information under the Texas Public Information Act (PIA).  Under the law, the College ordinarily responds to requests for information within 10 business days.  If the College has closed its physical offices for purposes of a public health or epidemic response, or if the College is unable to access its records on a calendar day, then such day is not a business day, even if staff continues to work remotely or staff is present but involved directly in the public health or epidemic response.

Once the College re-opens and resumes its regular operations, all pending PIA requests will be processed in accordance with the above rules.   For further information on the calculation of deadlines under the PIA, please visit the website of the Texas Attorney General at www.texasattorneygeneral.gov/open-government/governmental-bodies/catastrophe-notice/update-calculation-business-days-and-covid-19.

We appreciate your patience at this time. 


Public Information Requests Overview

San Jacinto College (the “College”), its employees and elected Trustees, are subject to numerous state and federal mandates pertaining to the management of information. The Texas Public Information Act (TPIA) gives the public the right to full and complete information regarding the official acts of public employees, elected Board members, and governmental agencies. This act requires the college to make available for examination and copying all information collected, assembled, or maintained by the College, unless the information falls within a statutory exception.

The Vice Chancellor, Marketing, Public Relations, and Government Affairs has been designated as the responsible party for receipt of public information requests and questions related to the Public Information Act. The Director of Accounting and Financial Services has been designated as the records management officer.

Upon receipt of a request, the College will respond within 10 business days. Depending on the quantity of information requested, the TPIA allows the College to charge for copies of and access to public information. Click here for a Sample Cost Sheet.

How to Request Public Information

While there is no strict form required to request public information, there are certain guidelines that must be met.

  1. Your request must be in writing. Only written requests trigger the College's obligation under the Public Information Act.
  2. Your request should be for documents or other information that is already in existence. The College is not required to answer questions, perform legal research, or comply with a continuing request to supply future information. The College is not required to create a document, report, or other information not in existence under the Public Information Act.
  3. Requests should be addressed to the College Public Information Officer. Requests made by in writing or electronic mail must be addressed to the Public Information Officer in order to trigger an obligation under the Public Information Act.

San Jacinto College Public Information Officer
Contact Information

Teri Crawford

Vice Chancellor, Marketing, Public Relations, and Government Affairs
4624 Fairmont Parkway, Suite 210
Pasadena, TX 77504
Teri.Crawford@sjcd.edu 

Please copy Emily Savino at SJC.TPIARequest@sjcd.edu if sending written request via electronic mail. 

Please call 281-998-6152 for questions and further information. Please note that the College not process a verbal request. This number is for handling questions only. 

 

Information Request Type Details

Please note: Per our November 5, 2018 Board of Trustees Meeting, we are no longer able to provide student emails or phone numbers as part of our student directory information. For further information about the Student Directory Information that is available under the Texas Public Information Act, please visit our Policy and Procedure pages by clicking the links below:

 

Policy VI.6000.B

Confidentiality of Student Records

Procedure VI.6000.B.a

Confidentiality of Student Records

 

Attention Military Recruiters & External Colleges/Universities: On 10/24/2019, our Public Information Officer changed the procedures for processing Student Directory Information requests received from Military Recruiters and External Colleges/ Universities. In order for your requests to be processed in a timely manner, please use our Data Request Form located here: http://sjc.prod.acquia-sites.com/form/data-request-form

Be sure to include the campus location and a description of the directory information that you require. (See links above for more information on our Student Directory Information policies.) Once your request is received, you will receive a separate confirmation email.

Those requesting student enrollment verification are directed to the College's Degree/ Enrollment Verification website. Or email the Educational Planning, Counseling and Completion office for further instructions at Educational.Planning@sjcd.edu 

Those requesting student transcripts or other information for the purpose of Background Investigations are directed to the Dean of Compliance & Judicial Affairs at Compliance&JudicialAffairs@sjcd.edu  

Contracts: It is our policy to closely review contract requests. Please know that your request may also be subject to review by the Texas Attorney General for an opinion on withholding proprietary or copyrighted information. This process may delay the response to your request. You will be notified of the expected process when confirmed.

Bid Tabulations: Bid Evaluation Summaries for awarded contracts are publicly available on the College website. Please visit the Bidding Opportunities website here: https://www.sanjac.edu/about-san-jac/college-operations/contracts-and-purchasing/bidding-opportunities

While Subpoenas are not considered Public Information Requests, the Public Information Officer is the primary processor of Subpoenas for student and employee records at the College.

Subpoenas may be hand delivered or mailed to the Marketing Office at the address Public Information Officer address above. For most Subpoenas requesting student or employee records, we ask that an Authorization to Release Records signed by the student / employee is included with the request. This will ensure prompt processing of your request.

For more detailed information on the College's Public Information Procedures, visit: Procedure 4-10 Public Information Request

For further information about the Texas Public Information Act, please visit the Office of the Attorney General's Website.