Request to Send a Student Email

Guidelines for Distribution of Student Emails

The San Jacinto College marketing department has been tasked with sending student emails on behalf of the College and departments / offices that request student emails be sent. The marketing department asks that you review the tips and reminders below. This will be helpful to the marketing department when sending student emails.

Procedures for employees who wish to send an email to students:

  • Submit the following student email requirements to Tech Support at
    • Email subject / title
    • Full email text
    • Attachments (if applicable)
    • Audience (i.e. ALL students, a certain campus, or a unique group)
    • Date(s) the email needs to be sent out
  • The system used to send student emails is the same one used for emergency notification – Send Word Now. However, student emails are not sent as emergency notifications; rather they are distributed as announcement messages and are sent via email only.
  • Please allow up to three (3) business days for the email to be sent. Due to schedules and workloads, it may not be possible to send an email immediately.
  • If the email needs to be sent to a unique group of students, please indicate your group parameters to Tech Support (i.e. honors students enrolled in Spring 2014 with a 4.0 gpa, dual credit students at Central Campus, etc.)
  • All student emails require text; flyers/images cannot be sent on their own.
  • Please keep the body text to no more than 1,000 characters.
  • Images cannot be embedded into the email. We can send text only with up to three (3) attachments, and each attachment should be no larger than 1MB.
  • If an attachment is to be sent with the email (flyer, photo, etc.), please be sure that is included with the request. The attachment should be a .jpg or .pdf. You will need to ensure that the file size is small enough to be sent via email – less than 1 MB is best.