Coronavirus (COVID-19) Employee FAQs About College Operations

Last updated: June 21, 2020 

Employee (Faculty & Staff) Information

Yes. Employees should begin remote work at 8 a.m. on Friday, March 20, unless otherwise instructed by their leader. If you have been instructed by your leader to come to campus, you MUST complete the Employee pre-screening questionnaire EACH DAY you will be on campus. Also, please note that access to the campuses is restricted to one entrance, which will be monitored by the San Jacinto College Police Department. Visit the Campuses Entrances section of this website to learn which access points will be open on each campus.

If you are sick, you should not report to work. Employees should begin remote work at 8 a.m. on Friday, March 20, unless otherwise instructed by their leader.

All employees will begin remote work at 8 a.m., on Friday, March 20, unless otherwise instructed by their leader.

Please contact the HR Benefits team at

Direct employees to the San Jacinto College COVID-19 website at

Direct employees to the San Jacinto College COVID-19 website at

Employees who believe they may have had contact with someone diagnosed with or under investigation for COVID-19 should contact HR Benefits at

If you are needed for work as an essential employee, your leader will contact you.

Please refer to the email from Chancellor Hellyer dated March 18, 2020.

College business operations will continue as normal as possible. Technology, such as Zoom for meetings, is available for employees to utilize while working remotely.

You should contact your county's health department and complete the San Jacinto College reporting form at:

No, San Jacinto College is not providing Coronavirus testing for employees.

You should contact your personal physician for further instructions.

Yes, if you are available for work. If you are ill, use the appropriate leave.

If an employee is unable to work for more than 5 days due to injury or illness, HR Benefits requires a return to work note from a physician. If an employee is going to miss more than 5 days of work, then they should contact HR Benefits to discuss FMLA.

Contact your leader to use vacation or personal business. If you are ill, code your time as sick and let your leader know that you are not available for work.

We are implementing supports for faculty as they prepare to teach remotely. Please reach out to your department chair and arrangements will be made to provide IT and instructional design support. We can also provide faculty mentors who will assist in course development. San Jacinto College has a tradition of teaching innovation and our best resources are just a phone call or email away.

Please reach out to your department chair or campus leadership as you prepare for class disruptions. We have developed instructional recovery plans in response to hurricanes, etc. and we can apply the lessons learned to any future class disruptions.

Employees need to contact their leader to get permission to return to campus. Leaders need to contact their SLT member for approval.

Contact your leader to confirm hiring during altered operations. The recommendation at this time is to use video conferencing tools, such as Zoom, to conduct interviews.

Zoom is a reliable and popular video, audio, and web conferencing tool for administrative purposes used by many institutions and companies and is useful when including participants from outside the College.  Additional information on Zoom is available at…

NOTE: Instructional meetings with students should use Blackboard Collaborate within the Blackboard coursesite. This is necessary to support FERPA requirements for course interactions.

Yes, instructions are available at

Yes, instructions are available at

Dial 281-998-6198 and follow the prompts to access your mailbox.

We are currently reviewing courses with in-person curriculum requirements to determine strategies to best meet the SLOs for these courses. Please reach out to your department chair or dean to participate in development of in-person curriculum courses that include applied learning, lab requirements, and clinicals.

Please ensure you are connected to the College network via Pulse Secure (VPN). Once connected, try accessing Banner again. Additional Banner links are available on the internal page by visiting Click “Helpful Links” followed by the “Banner Links”.

First, ensure you are connected to the College network via Pulse Secure (VPN). Once connected, you can perform one of the following steps located on page 4 of the following document:…

The IT department is currently addressing many requests to take home monitors and docking stations. If you are having problems with the cable management install, contact helpdesk for assistance

As the College  prepares to increase our in-person presence in offices and on campus,  ordering of necessary supplies may resume in a phased approach.  All orders should be made based on a determination that the item is essential to the proper functioning of the College.

Initially,  all deliveries will be made to the campus maintenance department and to Maritime.   Upon receipt, the department will be contacted to coordinate pick-up or delivery of the goods.   If a department is expecting a time sensitive shipment, please contact facilities directly to expedite the distribution process.  Deliveries for the Administrative offices will be routed through the A1 front desk. 

Mail will resume regular delivery on July 6th.

As a safety protocol, many buildings continue to have limited access points.  In the interim to safeguard everyone’s health, Office Depot deliveries will be delivered to the maintenance building until desk top delivery can safely be resumed.   

Due to restricted building access and possible gaps in office occupancy, bottled water delivery will remain on hold.  It is noteworthy to point out that the majority of the new and renovated buildings have touchless filtered water bottle refilling stations accessible for use.

Cornerstone Learning is the College’s learning management system for employees to search, register and track training and professional development activities. This portal provides on-demand access to a variety of curated learning options (including courses, videos, etc.) designed to help employees develop skills that are critical for success during this time.


Cornerstone Learning provides on-demand resources for your training and professional development needs. The learner home page contains curated carousels on working remotely, leading remote teams, and some recommended technology tools. Please check Cornerstone on a regular basis to access the latest required training and other curated content.

To help you find and explore LinkedIn Learning content, you can view our infographic and/or the corresponding video.

San Jacinto College – a Work Safe Company:  To maintain a safe work environment for on-site employees, San Jacinto College has created a complaint channel for employees to report unsafe practices or violations of protocol during this period.  If you have something to report, please visit the San Jacinto College Ethics and Fraud Reporting site to provide information.

Events Information

While the College is in an altered operations period, the campuses will be closed, so events will not take place.


Health, Wellness, and Prevention

We cannot give specific information about anyone's health information but if someone does test positive for COVID-19 who has been on campus during the time they would have considered contagious we will release a statement.

No. At this time there have not been any confirmed cases of COVID-19 on campus.

San Jacinto College follows the guidance of local health department in regards to testing and contact tracing. We screen students and staff for risk before allowing them on campus.

San Jac uses a CDC/EPA approved viricidal agent to routinely and frequently disinfect common areas, touch points and high risk areas.

Yes. Upon return to on-site operations, the College will provide each employee with a PPE kit containing two cloth face coverings, a bottle of disinfectant, a microfiber cloth, and instructional information.

Staying informed is the best way to fight anxiety. Get information from credible sources like the CDC, TDSHS and HCPH.

All students and employees who come to a San Jacinto College campus are strongly encouraged to wear a face covering while on campus. This includes wearing a face covering inside all campus buildings and facilities unless sitting alone in an office. The face coverings recommended are not surgical masks or N-95 respirators. Those are critical supplies that must continue to be reserved for health care workers and other medical first responders, as recommended by current CDC guidance. All students and employees who come to campus will be asked to verify at the campus entry point that they have a face covering and will be strongly encouraged to wear it while on campus. The CDC has provided guidance on how to make your own face covering.


The College’s student support services and resources—including advising—are moving to an online format for the foreseeable future. To schedule a virtual appointment, visit The below student services departments are available to assist you: Admissions, Career Services, Educational Planning, Counseling and Completion, Financial Aid, Recruiting, Student Engagement- Food Distribution, and Veteran Services.

As the College conducts altered operations, campuses are closed to the public, but a select group of on-campus resources remain open for students, and small groups of students will be attending hybrid, on-campus course training by appointment. Students will be notified by their faculty as this applies to their specific courses.

San Jacinto College is conducting altered operations for the foreseeable future during the evolving coronavirus (COVID-19) situation. Information about summer classes and delivery method will be available at a later date.