Coronavirus (COVID-19) Employee FAQs About College Operations

Last updated: April 7, 2020 at 10:15 am

Employee (Faculty & Staff) Information

Yes. Employees should begin remote work at 8 a.m. on Friday, March 20, unless otherwise instructed by their leader. If you have been instructed by your leader to come to campus, you MUST complete the Employee pre-screening questionnaire EACH DAY you will be on campus. Also, please note that access to the campuses is restricted to one entrance, which will be monitored by the San Jacinto College Police Department. Visit the Campuses Entrances section of this website to learn which access points will be open on each campus.

If you are sick, you should not report to work. Employees should begin remote work at 8 a.m. on Friday, March 20, unless otherwise instructed by their leader.

All employees will begin remote work at 8 a.m., on Friday, March 20, unless otherwise instructed by their leader.

Please contact the HR Benefits team at

Direct employees to the San Jacinto College COVID-19 website at

Direct employees to the San Jacinto College COVID-19 website at

Employees who believe they may have had contact with someone diagnosed with or under investigation for COVID-19 should contact HR Benefits at

If you are needed for work as an essential employee, your leader will contact you.

Please refer to the email from Chancellor Hellyer dated March 18, 2020.

College business operations will continue as normal as possible. Technology, such as Zoom for meetings, is available for employees to utilize while working remotely.

You should contact your county's health department and complete the San Jacinto College reporting form at:

No, San Jacinto College is not providing Coronavirus testing for employees.

You should contact your personal physician for further instructions.

Yes, if you are available for work. If you are ill, use the appropriate leave.

If an employee is unable to work for more than 5 days due to injury or illness, HR Benefits requires a return to work note from a physician. If an employee is going to miss more than 5 days of work, then they should contact HR Benefits to discuss FMLA.

Contact your leader to use vacation or personal business. If you are ill, code your time as sick and let your leader know that you are not available for work.

We are implementing supports for faculty as they prepare to teach remotely. Please reach out to your department chair and arrangements will be made to provide IT and instructional design support. We can also provide faculty mentors who will assist in course development. San Jacinto College has a tradition of teaching innovation and our best resources are just a phone call or email away.

Please reach out to your department chair or campus leadership as you prepare for class disruptions. We have developed instructional recovery plans in response to hurricanes, etc. and we can apply the lessons learned to any future class disruptions.

Employees need to contact their leader to get permission to return to campus. Leaders need to contact their SLT member for approval.

Contact your leader to confirm hiring during altered operations. The recommendation at this time is to use video conferencing tools, such as Zoom, to conduct interviews.

Zoom is a reliable and popular video, audio, and web conferencing tool for administrative purposes used by many institutions and companies and is useful when including participants from outside the College.  Additional information on Zoom is available at…

NOTE: Instructional meetings with students should use Blackboard Collaborate within the Blackboard coursesite. This is necessary to support FERPA requirements for course interactions.

Yes, instructions are available at

Yes, instructions are available at

Dial 281-998-6198 and follow the prompts to access your mailbox.

We are currently reviewing courses with in-person curriculum requirements to determine strategies to best meet the SLOs for these courses. Please reach out to your department chair or dean to participate in development of in-person curriculum courses that include applied learning, lab requirements, and clinicals.

Please ensure you are connected to the College network via Pulse Secure (VPN). Once connected, try accessing Banner again. Additional Banner links are available on the internal page by visiting Click “Helpful Links” followed by the “Banner Links”.

First, ensure you are connected to the College network via Pulse Secure (VPN). Once connected, you can perform one of the following steps located on page 4 of the following document:…

The IT department is currently addressing many requests to take home monitors and docking stations. If you are having problems with the cable management install, contact helpdesk for assistance

Mail will continue to be received by the College, and will be taken to one designated person for each campus and district office who will oopen the mail, scan it, and email it to the respective department. This will only be done for business mail, not catalogs, brochures, advertisements, etc. That type of mail will be stored and distributed whtn employees return to their campus offices. Packages will continue to be received by the campus maintenance departments. When creating requisitions, be sure to indicate the name of the department contact. When packages are received, an email will be sent to the individual listed on the purchase order to notify them a package has been received. The indivitual will then, via email, make arrangements for the package to be stored in a secure location or picked up or delivered to a campus location if the content is needed for hybrid instructional purposes or is being used to support the alternate work locations.

Cornerstone Learning is the College’s learning management system for employees to search, register and track training and professional development activities. This portal provides on-demand access to a variety of curated learning options (including courses, videos, etc.) designed to help employees develop skills that are critical for success during this time.


Cornerstone Learning provides on-demand resources for your training and professional development needs. The learner home page contains curated carousels on working remotely, leading remote teams, and some recommended technology tools. Please check Cornerstone on a regular basis to access the latest required training and other curated content.

To help you find and explore LinkedIn Learning content, you can view our infographic and/or the corresponding video.

San Jacinto College – a Work Safe Company:  To maintain a safe work environment for on-site employees, San Jacinto College has created a complaint channel for employees to report unsafe practices or violations of protocol during this period.  If you have something to report, please visit the San Jacinto College Ethics and Fraud Reporting site to provide information.

Events Information

While the College is in an altered operations period, the campuses will be closed, so events will not take place.


Health, Wellness, and Prevention

We cannot give specific information about anyone's health information but if someone does test positive for COVID-19 who has been on campus during the time they would have considered contagious we will release a statement.

No. At this time there have not been any confirmed cases of COVID-19 on campus.

San Jacinto College follows the guidance of local health department in regards to testing and contact tracing. We screen students and staff for risk before allowing them on campus.

San Jac uses a CDC/EPA approved viricidal agent to routinely and frequently disinfect common areas, touch points and high risk areas.

No, masks are recommended only for healthcare providers and sick patients. We ask that if you are sick you do not come to campus.

Staying informed is the best way to fight anxiety. Get information from credible sources like the CDC, TDSHS and HCPH.

The CDC has recently made a recommendation advising all persons to wear a face mask when out in public or away from their homes. New data show that persons who are asymptomatic (not outwardly displaying symptoms of the disease) are unknowingly exposing others. In light of this new information, those employees who may have close contact with others while on campus will need to have face masks. One will be made available to them as part of a Personal Protective Equipment (PPE) kit, which also includes a few pairs of disposable gloves, safety glasses, and a t-shirt. Kits may be requested using the Resource Request Form.  Employees working on campus are asked to wear the face mask provided or any other facial covering if you are unable to maintain a 6-foot social distance with other co-workers, students, or visitors. If you are working alone in your office, performing a solo job-related task, or can maintain proper social distancing, a face mask is not required. 


The College’s student support services and resources—including advising—are moving to an online format for the foreseeable future. To schedule a virtual appointment, visit The below student services departments are available to assist you: Admissions, Career Services, Educational Planning, Counseling and Completion, Financial Aid, Recruiting, Student Engagement- Food Distribution, and Veteran Services.

As the College conducts altered operations, campuses are closed to the public, but a select group of on-campus resources remain open for students, and small groups of students will be attending hybrid, on-campus course training by appointment. Students will be notified by their faculty as this applies to their specific courses.

San Jacinto College is conducting altered operations for the foreseeable future during the evolving coronavirus (COVID-19) situation. Information about summer classes and delivery method will be available at a later date.