FAQs: San Jac & COVID-19

We know you have questions and we’re here to help!

You can scroll through this page for general FAQs, student related FAQs, employee FAQs, and virus-related FAQs. Scroll down for general FAQs or follow the below links to jump to other sections.

General FAQs

The Office of Emergency Management (OEM) and the Office of Safety, Health, Environment and Risk Management (SHERM) have been tasked by the Strategic Leadership Team (SLT) to lead the College’s response to COVID-19. The SLT is updated and meets regularly to discuss and review the rapidly evolving situation regarding the spread of COVID-19.

The College has activated its emergency management plan and convened its response team to coordinate preparedness and response activities. Policies, procedures and processes are also being reviewed and updated to meet the needs of the College and community.

Here are some of the ways San Jac is working to keep the College safe for our students, employees, and the community:

  • Enhanced Cleaning Procedures
  • Face Covering Required
  • Social Distancing Required
  • Reduced Capacity Classrooms
  • Protect Yourself Signage
  • Daily Pre-Screening Questionnaire
  • Verifying Approval to Enter Campus
  • Restricted Entrances at Buildings
  • Hand Sanitizing Stations throughout Buildings
  • PPE Kits for Employees
  • Suspected/Positive Case Protocol
  • Case Tracing & Close Contact Notifications

Members of the response team continue to closely monitor the situation, relying on local and state health officials, as well as members of the Texas Division of Emergency Management, Texas Department of State Health Services, Centers for Disease Control and Prevention (CDC) and the World Health Organization to ensure a consistent and coordinated response. The College coordinates with internal and external partners to ensure that issues related to campus communities are appropriately addressed.

The College will continue to address questions and concerns through regular communications and updates of this Coronavirus website.

The College has a thorough case tracing process which tracks all possible cases associated with or connected to the College. While people connected to the College, on and off campus, have tested positive for COVID-19, the trends have followed that of Harris County in general. All COVID-19 activities can be tracked on the COVID-19 dashboard located at sanjac.edu/coronavirus.

San Jacinto College follows the guidance of federal, state, and local health departments in regards to testing and case tracing. We screen students, employees, contractors, and visitors daily for risk before allowing them on campus. When the College learns of a suspected or confirmed case involving someone who accessed a campus facility, the Positive Case Protocol is activated to immediately address the affected areas, students, and employees and to help stop the spread.

The College’s Positive Case Protocol includes:

  • A student/employee clicks yes on any box the daily pre-screening questionnaire, which triggers a notification to HR Benefits (employees) or the Safety Office (students).
  • OR the student/employee informs their instructor (for students) or leader and/or HR Benefits (for employees) that they have tested positive for COVID-19 or been in close contact with someone who has tested positive for COVID-19. The student / employee may then be asked to complete the daily pre-screening form if they have not already done so.
  • The student/employee remains at home until they are contacted for more information regarding their pre-screening questionnaire and personal situation.
  • Areas where student/employee visited are disinfected, if applicable and warranted.
  • Case tracing is conducted to determine the source of the positive contact as a method to follow up with people who have been in close contact with someone who has tested positive for COVID-19. This includes a phone call or email to the student/employee by the Safety Office (students) or HR Benefits (employee).
  • Email notifications are also sent to any students or employees who may have come into close contact with the positive student/employee.
  • The student/employee recovers at home & must provide a physician’s note, meet the CDC Recommended Quarantine period, or proof of negative test results before being cleared to return to a College facility.

To view the College COVID dashboard for an overview of case tracing, visit: sanjac.edu/coronavirus.

San Jac uses CDC/EPA approved viricidal agents to disinfect common areas such as entrances to buildings, lobbies, restrooms, and water fountains multiple times throughout the day (no less than twice daily). We will continually review our processes and procedures to address changing needs. Recommendations or concerns should be channeled through the appropriate Campus Administrative Dean or the Associate Vice Chancellor for Facilities at the District Administration Offices.

San Jacinto College is requiring face coverings at ALL times on campus, at the district offices, or at any of our facilities. This applies to all employees, students, contractors, and campus visitors. If you are alone in a classroom, office, or cubicle, face coverings may be removed, but must be kept nearby so you are able to put them back on if someone enters the room / cubicle or when you exit the area.

Appropriate use of face coverings is essential to minimizing risks to others near you, though it is not a substitute for social distancing and other safe hygiene practices. San Jacinto College has PPE kits available for employees from the following individuals:

Students, contractors, and visitors will need to bring their own face coverings. Face coverings should be appropriate and professional for our workplace and College. This is the same requirement as wearing professional attire in line with the duties you perform at the College.

Please note the following recommendations for proper use and care of face coverings:

  • Wash your hands or use hand sanitizer prior to handling the face covering.
  • Ensure the face covering fits over the nose and mouth.
  • Avoid touching the front of the face covering.
  • Do not touch your eyes, nose, or mouth when removing the face covering and wash your hands immediately after removing.
  • Cloth face coverings should be properly laundered with regular clothing detergent and should be replaced immediately if soiled, damaged, or contaminated.

A limited number of disposable masks are available to leaders to distribute to employees to facilitate compliance with face coverings.

Please be aware that campus entry points may be reduced as part of our response to the COVID-19 concerns. If you arrive on campus and are stopped by Campus Police and asked to show your pre-screening email confirmation, please put on your face covering before speaking to the Campus Police.

The College’s student support services and resources are available face-to-face and online. The following student services offices are open for both appointments and walk-ins:

The following student services offices are open for appointments only:

To schedule an appointment with any of the offices, students can visit http://appointments.sjcd.edu/ or use the Live Chat feature for general questions on each department’s webpage.

Office hours, including evening hours, are listed on the individual department web pages and may vary by campus and office. In general, offices are open for walk-ins from 8 a.m. to 5 p.m., every day. 

Yes. San Jacinto College is open under altered operations. Employees, students and visitors are expected to follow the College’s COVID-19 protocols which include completing a daily pre-screening form, wearing a face covering while on campus, and practicing social distancing.

For students, select classes are taking place on the campuses, and the following student services offices are open for both appointments and walk-ins:

The following student services offices are open for appointments only:

To schedule an appointment with any of the offices, students can visit http://appointments.sjcd.edu/ or use the Live Chat feature for general questions on each department’s webpage.

  • Anyone who comes to any San Jacinto College Campus must fill out a Daily Pre-Screening Questionnaire. This applies to faculty, staff, administrators, students, visitors, contractors, vendors, etc. A new questionnaire must be completed for each day that you will be on campus or at one of our facilities.
  • Pre-Screening Questionnaire Links
  • If you are planning to visit multiple campuses or facilities on a single day, add additional campuses within the questionnaire (you do not have to fill out a separate questionnaire for each campus).
  • This questionnaire may be filled out up to two days in advance, but no less than two hours before your planned visit to one of our facilities. It is recommended to fill out the form 24 hours in advance. If it is filled out less than 24 hours in advance, this may cause delays in confirming your status, and you may need to wait for the system to update.
  • The questionnaire has two options “Login Required” or Login not Required.”  Employees and Students should select “Login Required.” The questionnaire is linked to Banner so some of your information will populate automatically. If Banner is down, please select “Login not Required” or utilize the backup questionnaire located on the respective pre-screening questionnaire page (for employees and students).

image-20201218091522-1

  • The questionnaire requires self-reporting and has two main questions and some identifying questions. This questionnaire must be completed truthfully in accordance with the San Jacinto College values.
  • After completion of the questionnaire, you will receive an email confirmation informing you of one of two dispositions: “APPROVED” or “NOT ELIGIBLE.”  The confirmation is typically received in less than 10 minutes. If you have not received an email confirmation in 10 minutes, please fill out the questionnaire again. If a confirmation is not received within 10 minutes on the second attempt, please contact Ali Shah at 281-998-6311. The email confirmation will look similar to this:

image-20201218091522-2

  • If you are approved, please report to the campus or facility that you selected.
  • If you are not cleared, Human Resources - Benefits will be in contact with employees to follow up. The Safety Office will contact students who are not cleared for follow up.
  • Beginning in January 2021, you will no longer need to stop at the single campus entrance. All campus entrances will be open.
  • When arriving on campus, park and proceed to your building. Please be sure you have located your daily “Approved” email on your cell phone before arriving to campus so you can easily show your confirmation email to the designated employee at the building entrance. This will help traffic move much faster. Please ensure you are wearing your face covering when interacting with the designated employee. Your approved email message should look like this:

image-20201218092008-1

  • Many buildings only have one door open to allow for entry. This is where you will receive your wristband each day.
  • The building level check-in process for all buildings requires wristbands for students, faculty, staff and contractors.
  • The wristbands are color coded by day, so you will receive a different colored wristband each day.
  • Employees and students are expected to visibly wear their wristband on their wrist each day they are on campus.


Student FAQs - Classes

San Jacinto College has launched San Jac My Way, with flexible course options, keeping health and safety a top priority. Learn more about the different course options, including face-to-face and online, and find additional information at: www.sanjac.edu/my-way.

San Jacinto College continues to serve Dual Credit and Early College High School (ECHS) students through a variety of instructional and support options. The Dual Credit directors and high school personnel are working to ensure that students are registered in the appropriate classes.  Currently, Dual Credit and ECHS students are enrolled in Online on a schedule or Online Anytime courses with limited face to face courses.  Students should check the website and Blackboard for announcements.

Some Dual Credit and ECHS students have been allowed to return to campus for tutoring and additional assistance.  Please contact the Dual Credit Directors on each campus for more information.

Online instruction is being tailored to existing student platforms like Blackboard, and optimized to be mobile-friendly so students can participate via cell phone. Additionally, the College’s IT department is working hard to make sure everyone has access to the equipment they need during these altered operations. Please reach out to your instructor if you have specific course-related concerns.

Please visit https://www.sanjacits.org/technology-access-programs for additional information.

Please visit www.sanjacits.org/student-account for assistance with your student username and password.

Contact our Call Center 281-998-6150 or Tech Support 281-998-6137. We will verify your identification and provide you with your G# Number. For additional information please visit www.sanjacits.org/forgot-g-number.

Student FAQs - Accessibility Services

Accessibility Services counselors are available to help meet the needs of our students.  

The Accessibility Services Offices are open for both virtual appointments and walk-in assistance. Students can schedule virtual advising at https://www.sanjac.edu/connect-virtually. Wait times may be longer than expected for walk-in assistance especially during peak hours from 11am to 2pm due to limited staff on campus.  To contact Accessibility Services through email, use Accessibility.services@sjcd.edu. For more information on additional ways to connect with our offices visit the Ways to Connect page at https://www.sanjac.edu/connect-virtually

This will be determined by a case-by-case review. Understanding the format of the course is important to determining which accommodations are helpful, so students should understand from their instructors what the format is before emailing the accessibility counselors. Students can email their questions or concerns to accessibility.services@sjcd.edu.

Student FAQs - Admissions Office

There are many ways to connect with Admission Advisors.  The Admission Offices are open for both virtual appointments and walk-in assistance. Students can schedule virtual advising at https://www.sanjac.edu/connect-virtually. Wait times may be longer than expected for walk-in assistance especially during peak hours from 11am to 2pm due to limited staff on campus.  To contact admissions through email, use admissions@sjcd.edu.  For more information on additional ways to connect with our offices visit the Ways to Connect page at https://www.sanjac.edu/connect-virtually

Meningitis forms can be sent via email: meningitis.docs@sjcd.edu. If you have questions about whether or not you need a meningitis vaccination, please contact an Admissions Advisor at admissions@sjcd.edu.

Transcripts from other universities, colleges, and high schools can be submitted to the address below:

San Jacinto College – Records Management

13735 Beamer Rd.

Houston, Texas 77089

 

For questions concerning the admission process

please email admissions@sjcd.edu or schedule a virtual appointment at https://www.sanjac.edu/connect-virtually.

Current San Jacinto College students can request transcripts through their SOS account. Information about this process can be found at: www.sanjac.edu/student-services/records-transcripts. At this time, students cannot pick up a transcript from the College. An unofficial transcript can be accessed through students’ SOS account.

Student FAQs - Bookstore

The bookstores on each campus are open with limited hours. The bookstore is open Monday-Thursday 8 am-4 pm and Friday 8 am-2 pm.

As has been the case throughout the altered operations period, books can still be ordered online and delivered to students.

If you are utilizing student financial aid as a method of payment, you should select “SFA” as the payment option when ordering your books online. You will also need to include your student ID number.

If you are using a voucher, your financial aid counselor will provide you with information on how to proceed online with a book voucher and provide you with the required code. You will enter the voucher credentials in the student ID field rather than your student ID number.

Student FAQs - Business Office

The Campus Business Offices are open as follows:

Central, North and South Campuses

Mondays – Wednesdays, 8 a.m. – 5 p.m.
Thursdays, 8 a.m. – 7 p.m.
Fridays, 8 a.m. – 4:30 p.m.

 

Generation Park Campus (closed from 1 – 2 p.m. for lunch)

Mondays – Wednesdays, 8 a.m. – 5 p.m.
Thursdays, 10:30 a.m. – 7 p.m.
Fridays, 8 a.m. – 4:30 p.m.

Students can also reach the College’s contact center at 281-998-6150. If the representatives can’t answer your question, they will transfer or email your request with business office employees, who will reach out to you as soon as possible.

 

If you have a 3rd party PO/Voucher or exemption that needs to be applied, please include all documentation with your original email. Please include your name, student G#, a good contact email and a brief description of request. Below are the campus business office emails:

Central Campus: DL-CentralBusinessOffice@sjcd.edu

North Campus: DL-NorthBusinessOffice@sjcd.edu

South Campus: DL-SouthBusinessOffice@sjcd.edu

Generation Park Campus: DL-GPBusinessOffice@sjcd.edu 

You can also fill out the Business Office Inquiry Form at:

https://www.sanjac.edu/admissions-aid/payments/business-office-information

 

More information on payments and individual payment plans (IPP) can be found on the San Jacinto College website at: https://www.sanjac.edu/apply-register/paying-college/payments.

If you’re currently enrolled in a course/courses, you must pay. The day you register, you need to make sure tuition is covered that same day either with a payment plan or online payment. More information on payments and individual payment plans (IPP) can be found on the San Jacinto College website at: https://www.sanjac.edu/apply-register/paying-college/payments.

We are not taking phone payments, but you may pay online through SOS. If you would like to mail a check, money order, or cashier check, please send to: San Jacinto College District, Attn: Business Office, 4620 Fairmont Parkway, Pasadena, TX 77504.

More information on payments and individual payment plans (IPP) can be found on the San Jacinto College website at: https://www.sanjac.edu/apply-register/paying-college/payments.

 

More information on payments and individual payment plans (IPP) can be found on the San Jacinto College website at: https://www.sanjac.edu/apply-register/paying-college/payments.

It depends on your situation. Please check the Academic Calendar or contact any campus business office. More information on payments and individual payment plans (IPP) can be found on the San Jacinto College website at: https://www.sanjac.edu/apply-register/paying-college/payments.

Payments can be made at any Campus Business Office or online. Visit www.sanjac.edu/apply-register-pay/paying-college/payments/methods-payment for more information.

Call the College’s contact center at 281-998-6150. If the representative can’t answer your question, they will transfer you call or email your request with business office employees who will reach out to you as soon as possible.

More information on payments and individual payment plans (IPP) can be found on the San Jacinto College website at: https://www.sanjac.edu/apply-register/paying-college/payments.

Please speak with an advisor/educational planner regarding your options. To schedule an appointment, visit http://appointments.sjcd.edu/ or use the Live Chat feature on the Educational Planning, Counseling, and Completion webpage. You may also email your advising questions to educational.planning@sjcd.edu.

Please speak with an advisor/educational planner regarding your options. To schedule a virtual appointment, visit http://appointments.sjcd.edu/ or use the Live Chat feature on the Educational Planning, Counseling and Completion webpage. You may also email your advising questions to educational.planning@sjcd.edu.

You can change your refund preference at any time. To update your preference:

  • Go to “Refunds” in the navigation bar
  • Select “Refund Preferences”
  • Select your new refund preference and hit “update” at the bottom of the page
  • Follow the prompts on the screen to confirm your new refund preference

You must make any desired changes to your refund selection preference at least 24 hours prior to an anticipated refund. When possible, we will honor a change made within 24 hours of a refund receipt but in the event that we are unable to do so, your requested change will only be effective for future refunds.

 

For more information visit the FAQ page for BankMobile: https://bankmobile.custhelp.com/app/home?cb=9

Student FAQs - Career Services

Career services advising and programming will continue to be available through an online platform.  The Career Services Offices are open for both virtual appointments and walk-in assistance. Students can schedule virtual advising at https://www.sanjac.edu/connect-virtually. Wait times may be longer than expected for walk-in assistance especially during peak hours from 11am to 2pm due to limited staff on campus.  To contact Career Services through email, use career.centers@sjcd.edu.  For more information on additional ways to connect with our offices visit the Ways to Connect page at https://www.sanjac.edu/connect-virtually

Student FAQs - Cleaning

In addition to the cleaning that the College’s contracted vendor will conduct each day, students are encouraged to also clean and disinfect their classroom or lab space before each class, and are required to clean their classroom or lab space after each class. Disinfectant spray and paper towels are provided in each classroom for this purpose.

Student FAQs - Continuing & Professional Development Courses

During the College’s altered operations, some CPD classes may be cancelled. You will be notified as to whether your course has been cancelled, if it is moving online, or if it will be held in a face-to-face small group format. If you still need assistance, please refer to our webpage www.sanjac.edu/continuing-professional-development or call 281-542-2020 to speak with CPD registration representatives.

During the College’s altered operations, some CPD classes may be cancelled. You will be notified as to whether your course has been cancelled, if it is moving online, or if it will be held in a face-to-face small group format. If you still need assistance, please refer to our webpage www.sanjac.edu/continuing-professional-development or call 281-542-2020 to speak with CPD registration representatives.

Some CPD classes with required labs may be conducted in small groups, with face coverings required and in a safe and socially distanced setting. If you are already enrolled, the CPD program staff will contact you with specific details.

Student FAQs - Educational Planning, Counseling and Completion

There are many ways to connect with Educational Planners.  The EPCC Offices are open for both virtual appointments and walk-in assistance. Students can schedule virtual advising at https://www.sanjac.edu/connect-virtually. Wait times may be longer than expected for walk-in assistance especially during peak hours from 11am to 2pm due to limited staff on campus.  To contact EPCC through email, use educational.planning@sjcd.edu.  For more information on additional ways to connect with our offices visit the Ways to Connect page at https://www.sanjac.edu/connect-virtually

Yes. Students can call 281-998-6150 and request to speak to an educational planner, or they can email Educational.Planning@sjcd.edu. Students can also schedule an online advising appointment by visiting https://www.sanjac.edu/connect-virtually

Students can call 281-998-6150 and request to speak to an educational planner, or they can email Educational.Planning@sjcd.edu for registration assistance or advising. Students can schedule virtual advising at https://www.sanjac.edu/connect-virtually. Wait times may be longer than expected for walk-in assistance especially during peak hours from 11am to 2pm due to limited staff on campus.  To contact EPCC through email, use educational.planning@sjcd.edu.  For more information on additional ways to connect with our offices visit the Ways to Connect page at https://www.sanjac.edu/connect-virtually

Students can request official/unofficial transcripts through their SOS accounts. They can also request transcripts by completing the transcript request form, attaching a photo ID, and emailing that information to Transcripts@sjcd.edu. The form and instructions can be found here at: www.sanjac.edu/student-services/records-transcripts.

Prior to the withdrawal deadline dates, students may drop a class on their own through their SOS account. Students wishing to drop a developmental education course must speak with an educational planner first.   Students can schedule virtual advising at https://www.sanjac.edu/connect-virtually. Wait times may be longer than expected for walk-in assistance especially during peak hours from 11am to 2pm due to limited staff on campus.  To contact EPCC through email, use educational.planning@sjcd.edu.  For more information on additional ways to connect with our offices, visit the Ways to Connect page at https://www.sanjac.edu/connect-virtually

Some drops may be eligible for exemption for certain situations such as severe illness, responsibility for the care of a sick family member, death of a family member, or a call to active duty military. To request an exemption from the six-drop limit, you must complete the Request for Six-Drop Exemption Form and provide appropriate documentation.  For more information or questions, please contact an Educational Planner.

Students that require academic appeals should refer to their email for the appeal online submission link. Students who have sat out at least one  semester (due to academic standing) and are returning can contact an Educational Planner  at 281-998-6150 or email Educational.Planning@sjcd.edu. For more information on academic standing, students can visit www.sanjac.edu/student-services/student-support/ed-planning-counseling-completion/academic-standing.

Mental health counseling services have been moved to an online format and personal counseling services are provided virtually. Students requesting personal counseling should schedule a virtual appointment by visiting https://www.sanjac.edu/connect-virtually or emailing Educational.Planning@sjcd.edu.  Information on mental health services and local resources is available at our website https://www.sanjac.edu/student-services/student-support/student-support….

Current San Jacinto College students can request transcripts through their SOS account. Information about this process can be found at: www.sanjac.edu/student-services/records-transcripts. At this time, students cannot pick up a transcript from the College. An unofficial transcript can be accessed through students’ SOS account.

Student FAQs - Financial Aid Office

There are many ways to connect with Financial Aid Advisors.  The Financial Aid Offices are open for both virtual appointments and walk-in assistance. Students can schedule virtual advising at https://www.sanjac.edu/connect-virtually. Wait times may be longer than expected for walk-in assistance especially during peak hours from 11am to 2pm due to limited staff on campus.  To contact Financial Aid through email, use finaid@sjcd.edu.  For more information on additional ways to connect with our offices visit the Ways to Connect page at https://www.sanjac.edu/connect-virtually.  In addition, most Financial Aid services are available online at www.sanjac.edu/financial-aid.

 

 

Will my refund be affected? The pandemic has not changed the way San Jacinto College manages student’s financial aid. Students can expect their balance refunds to be transferred to their preferred BankMobile selection. This process begins after tuition, fees, books, supplies, and any authorized charges are paid. More information about managing aid can be found online at: www.sanjac.edu/apply-register-pay/paying-college/financial-aid/managing-your-aid.

Students can submit their documents in person, online through the SOS document upload feature, or by emailing a l financial aid advisor. Instructions on the SOS document upload process can be found at: www.sanjac.edu/admissions-aid/financial-aid/verification.

Verification forms can be found online at: www.sanjac.edu/financial-aid.

If a student’s household income situation has changed, please speak with a Financial Aid Advisor.  In some cases, the student may now be eligible for assistance.   For more details, students should set up an Appeal Inquiry appointment online with a Financial Aid representative. You can book an appointment here: http://appointments.sjcd.edu/.

Appeal appointments can be set up through the online Appeal Inquiry appointment feature at: http://appointments.sjcd.edu/.

Yes, attendance is required to maintain financial aid eligibility. Please be aware, online courses may record attendance differently than in-person courses, so it is important that students communicate with their instructor on how attendance will be recorded.

It is recommended that students speak with a Financial Aid representative before withdrawing from any course, as course completion  is important to the calculation of a student’s financial aid eligibility.

Any student who is eligible or has questions pertaining to a special circumstance appeal request should set up an Appeal Inquiry appointment and discuss their situation in detail with a Financial Aid representative. Make an appointment here: http://appointments.sjcd.edu/.

Financial Aid now has an option to set up a Loan Inquiry using the online appointment scheduler feature located at: http://appointments.sjcd.edu/.

Students interested in any type of a loan request should set up a Loan Inquiry appointment using the online appointment scheduler feature at: http://appointments.sjcd.edu/.

The San Jacinto College Foundation provides scholarships to students. To see a list of available scholarships, visit: https://www.sanjac.edu/admissions-aid/scholarships. Questions should be directed to Scholarship.Info@sjcd.edu.

Student FAQs - Food Markets

Yes, the College understands that many students need assistance during this time. The Food Markets at each campus are open, with altered operations, in collaboration with the Houston Food Bank. For full details and updated Food Market hours, visit: www.sanjac.edu/food-market.

Student FAQs - International Students

Upon return from international travel, the CDC recommends getting tested 3-5 days after travel AND staying home for 7 days. Even if you test negative, stay home for the full 7 days. If you choose not to get tested, it’s safest to stay home for 10 days.  After traveling, contact the team in the Safety, Health, and Environment and Risk Management office (call 281-998-6129 or email safety@sjcd.edu) for further guidance on getting cleared to return to campus.

The International Student Services Office is available via email (International.Services@sjcd.edu) and phone (281-998-6150 ext. 4636) to answer questions and provide support. The offices are also open for both virtual appointments and walk-in assistance. Students can schedule virtual advising at https://www.sanjac.edu/connect-virtually. International students can also find information online at: www.sanjac.edu/apply-register/types-admissions/international-students.

Contact the International Student Services Office if you’re considering returning home. Reach us at international.services@sjcd.edu or 281-998-6150 x4636 (Monday-Friday, 8 a.m.-5 p.m.).

Contact the International Student Services Office for an extension of your status. Reach us at international.services@sjcd.edu or 281-998-6150 x4636 (Monday-Friday, 8 a.m.-5 p.m.).

During this evolving situation, the Student and Exchange Visitor Program (SEVP) is allowing schools to make temporary procedural adaptations, so online classes will not affect your international/visa status. If you have concerns, contact us at international.services@sjcd.edu or 281-998-6150 x4636 (Monday-Friday, 8 a.m.-5 p.m.).

Every student’s situation is unique, so we’re here to help! Contact the international services office at international.services@sjcd.edu or 281-998-6150 x4636 (Monday-Friday, 8 a.m.-5 p.m.).

Every student’s situation is unique, so we’re here to help! Contact the international services office at international.services@sjcd.edu or 281-998-6150 x4636. We’re available Monday-Friday, 8 a.m.-5 p.m.

Every student’s situation is unique, so we’re here to help! Contact the international services office at international.services@sjcd.edu or 281-998-6150 x4636. We’re available Monday-Friday, 8 a.m.-5 p.m.

Every student’s situation is unique, so we’re here to help! Contact the international services office at international.services@sjcd.edu or 281-998-6150 x4636. We’re available Monday-Friday, 8 a.m.-5 p.m.

Student FAQs - Library

Library fines were waived for all books and library materials due March 1, 2020 to August 7, 2020. Books may be returned via your campus library book drop. Please Note:  Fines will begin accruing again on un-returned materials starting August 10, 2020.

Book drop locations:

  • Central: Building 21 near either entrance 
  • North: Building 14 on the South side near Circle drive
  • South: Building 10 near the entrance

Yes!  The library is now offering Curbside Pickup at all three Campus libraries! More information about this program can be found at https://sjcd.libguides.com/curbside.  You are also welcome to come in and use the library for study or to check out materials.

Library books can be returned to any campus library book drop.  Please do not deposit books into any drop but the library's book drop. For more information on returns please refer to https://bit.ly.com/SJCLReturns.

Students are asked to clean their computer keyboards after using them. Disinfecting spray and paper towels are available for use. Please be sure to refer to the Arrival Procedures page in our FAQs before heading to campus and make sure you have filled out the Daily Pre-screening Questionnaire, and be sure to bring a face covering with you to campus.

Student FAQs - Orientation

Yes.  Although all on-campus and face-to-face orientations are cancelled, new first time in college students and transfer students with fewer than 12 credit hours must still complete an online orientation through SOS. Students who have completed the application process and are ready to complete New Student Orientation should use their student SOS account to sign up. For the most up-to-date information, continue to check: www.sanjac.edu/student-services/orientation-campus-tours or email orientation.central@sjcd.edu.

When you receive your acceptance letter from the college, you will be able to claim your SOS account which is the secure San Jacinto College Online System for Students.  This will allow you to sign up for orientation.

Please contact Elizabeth Garcia at: Orientation.Central@sjcd.edu.

Student FAQs - Outreach & Recruitment

Send TSI scores to student.recruitment@sjcd.edu.

Send SAT scores to student.recruitment@sjcd.edu.

Currently all Campus Tours are postponed

There are many ways to connect with Outreach Advisors.  Students can schedule virtual advising at https://www.sanjac.edu/connect-virtually or use the Advising Chat feature on the Recruiting web page. To contact Outreach and Recruitment through email, use student.recruitment@sjcd.edu or call us at 281-998-6150 X1078.  For more information on additional ways to connect with our offices visit the Ways to Connect page at https://www.sanjac.edu/connect-virtually

Student FAQs - Testing Center

The Testing Center currently offers limited on campus and virtual testing. Please visit www.sanjac.edu/testing for available services and scheduling.

You can contact the Testing Center at your campus by phone or email. Please visit www.sanjac.edu/testing for contact information.

The Testing Center offers limited on campus and virtual TSI testing for San Jac students. Please visit www.sanjac.edu/testing to learn more and schedule.   Student may also have options other than TSI testing for college course placement.  Please speak with an Education Planner to discuss your specific situation.  To schedule a virtual appointment with an Educational Planner, students can visit http://appointments.sjcd.edu/. Students may also use the Live Chat feature on the EPCC webpage for general questions or the Chat feature within SOS for specific questions. To contact an Educational Planner through email, use Educational.Planning@sjcd.edu.

The Testing Center no longer facilitates HESI testing. Please contact the program you’re applying to for more information about how to meet your testing needs.

The Testing Center offers limited on campus and virtual Accuplacer ESL testing for San Jac students. Please visit www.sanjac.edu/testing to learn more.

The Testing Centers at Central, North and South campuses offer limited on campus correspondence testing for other academic and professional institutions. Please visit www.sanjac.edu/testing to learn more and speak to your institution about testing at San Jac.

The Testing Center offers limited on campus CLEP testing. Please visit www.sanjac.edu/testing to learn more and schedule.

The Testing Center offers limited on campus GED and HiSET testing. Please visit www.sanjac.edu/testing to learn more. You can schedule the GED at  https://ged.com/ and the HiSET at https://hiset.ets.org/.

Depending on the test you’ve scheduled, you may need to contact the person or institution that setup your test. You can also contact the Testing Center at your campus for assistance. Please visit www.sanjac.edu/testing for contact information.

If you have paid any test fees with San Jac and were unable to take your test, please email the testing center at your campus to request a refund. Provide your name, student G#, and a copy of your receipt. We will forward your request for processing. If you have paid any fees to another institution and were unable to take your test, please contact the person or institution that set up your test to determine your next steps regarding refunds. If you paid any fees through your GED.com account, please contact GED through your account regarding refunds.

 

You can reach the testing center at your campus by emailing:

You can submit a request for San Jac to retrieve your TSI scores through a Cross-Institutional Score Report. Please visit www.sanjac.edu/apply-register/overview/testing/forms.

The Testing Center is still determining the best method to deliver testing for students with accommodations and students who need to complete a make-up test for a San Jac class. Please discuss your current test options with your Accessibility Services counselor for testing with accommodations and/or your class instructor for other make-up tests.

Student FAQs - Veterans

We understand you may have a lot of questions during this altered operations period. Remote advising is available. Go to www.sanjac.edu/veterans to schedule a remote advising session with a Veteran Services team member.

The President of the United States signed S.3503 into law, which clarifies how the Department of Veterans Affairs should treat in-person courses of study that convert to distance learning formats due to health-related situations and other emergencies. This means that GI Bill benefits during the COVID-19 pandemic will be protected as classes move to online formats.

Visit the Dept of Veteran Affairs’ website often to receive the most recent information regarding your benefits.

 

Students are not required to take any action. Benefits will continue automatically.

 

Student with specific questions should contact the VA Education Call Center at 888-442-4551, 8 a.m. – 7 p.m. (EST), Monday – Friday.

VA information for COVID-19 can be found at: www.publichealth.va.gov/n-coronavirus/?utm_source=Homepage&utm_campaign=Coronavirus.

 

Veterans and Family members who have a VBA overpayment: If you are affected by the COVID-19 (CORONA VIRUS), have a VBA benefit debt and need temporary financial relief, please contact DMC at 1-800-827-0648 to request assistance.

The federal government may activate some National Guard units for service during the COVID-19 pandemic. If you are activated and currently using VA Chapter or Hazelwood benefits, please contact the Veterans Center for assistance.  After you drop your classes, submit a copy of your orders to Veterans@sjcd.edu.  Include your student “G number” and a contact e-mail and telephone number. Current active duty veterans who deploy to another area and cannot complete courses, should contact the Veteran Services by emailing Veterans@sjcd.edu to submit orders.

Student FAQs - Other

The College’s Student Success Centers staff are available to support students with online tutoring. Students will be able to schedule an appointment online through TutorTrac by using this link: http://sjctutortrac.sanjac.edu/. Instructions for scheduling an appointment are available here. Questions can be emailed to: ssctutoringsouth@sjcd.edu.

Visit the San Jacinto College Cap & Gown page for the most up to date information on regalia.

If you have not yet signed up for SJC AlertMe to receive voice and text messages from the College during an emergency situation, now is a great time to do so. You can log in to SOS and click on the red SJC AlertMe tab to sign up or check your contact information or visit the SJC AlertMe website.

 

Please continue to monitor the College’s COVID-19 website for information. This is a fluid situation, and details are rapidly changing. Below are additional resources available:

 

 

To report an incident or complaint, complete an incident report at www.sanjac.edu/incident-report.  This includes incidents related, but not limited, to: behavioral concerns, general complaints, sexual misconduct, and discrimination. If you have an emergency, please call Campus Police immediately at 281-476-9128.

 

Complaints related to behavioral concerns could include, but are not limited to endangerment, harassment, stalking, disruption, hazing, misuse of property, failure to comply, and retaliation.

 

General complaints include a College-related problem, decision, or condition that a student believes to be unfair, inequitable, or to adversely affect their education.  Examples include poor customer service in College office, a complaint against faculty or staff or administrator, etc.

 

Sexual misconduct complaints include, but are not limited to sexual harassment, sexual violence, dating violence, intimate partner violence, domestic violence or stalking.  These behaviors are prohibited against a student by other students, College employees, College contractors, or third parties who are visiting the College or participating in a College activity.

 

Discrimination-related complaints could be based on race, creed, color, national origin, citizenship status, age, disability, pregnancy, religion, gender, sexual orientation, gender expression or identity, marital or veteran status is prohibited against students and any agent or employee of the College.

 


Employee FAQs - Return to On-Site Work

Yes. The College has taken necessary precautions to provide for a safe return to campuses for all students and employees. We have also implemented enhanced touch point cleaning at routine intervals throughout the day using CDC approved guidelines and disinfectant cleaning chemicals. More thorough cleaning will take place each night throughout the College.

We have been deliberate in being responsible, assessing risks, and addressing health and safety concerns for both employees and students during this altered operations period. This means that:

 

  • All staff, department chairs, and administrators are working on site at least 50 percent of the work week. The percentage may be measured in two-week increments. This will continue through at least February 14, 2021. This amount may be increased as long as you work through your leadership and maintain all College protocols, including social distancing requirements.
  • As we monitor what is happening with the virus, the vaccination, and our community, we will adjust our plans as necessary. This date is provided to let you know the thought processes, so you can make decisions for your families. Please note that decisions may be updated as additional information becomes available.
  • Faculty should discuss their altered operations schedule with their department chair, but the intent is that their schedule will continue similar to what has occurred for this semester. As face-to-face and hands-on hybrid classes are filled, faculty who are teaching those courses will, obviously, need to be on campus to teach those face-to-face and hands-on hybrid classes. 
  • We do not intend to change the instructional mode of classes after February 14, 2021. 

 

An on-site work location is a designated work location either on College Property or other location authorized by leadership where normal work, meetings, or related business activities are performed on behalf of the College.

 

Working 100 percent remotely was a temporary work arrangement that was granted to comply with the state and local mandates.

Yes. Employees may be asked to work on site more than 50 percent of their work schedule at any phase when returning to on-site operations. Assigned work schedules are still driven by the needs and expectations of our students and operational needs of the College. In all situations, health and safety protocols will be followed.

Faculty should discuss their altered operations schedule with their department chair, but the intent is that their schedule will continue similar to what has occurred for this semester. As face-to-face and hands-on hybrid classes are filled, faculty who are teaching those courses will, obviously, need to be on campus to teach those face-to-face and hands-on hybrid classes. 

A schedule may allow for the 50 percent minimum to be measured in two-week increments, such as working on site for two days in week one and three days in week two. For example, an employee may be scheduled to work on site Monday, Wednesday, and Friday in week one and Tuesday and Thursday in week two. The flexibility in these schedules is subject to leader approval. Some positions will require all on-site work to meet the needs our students, employees, and community. With all scheduling arrangements, health and safety protocols will be followed.

On site is a designated work location either on College property or other location authorized by leadership where routine work, meetings, or related business activities are performed on behalf of the College.

Property, whether indoors or outdoors, located within the State of Texas that is owned, operated, leased, occupied, or controlled by the College. This includes but is not limited to all buildings, classrooms, laboratories, auditoriums, library buildings, offices, athletic facilities, any other structures, grounds, sidewalks, parking lots, walkways, and attached parking structures owned or controlled by the College.

Each leader will work with their leadership chain and employees to determine a schedule that recognizes social distancing and addresses the needs of the College. Departments could also consider staggering reporting and departure times by 30 minutes to reduce traffic in common areas.

We understand this is a concern of many employees. Each department and office setting are arranged differently. Department leadership should work with employees to determine the best possible seating and work arrangements for their specific office setting to encourage social distancing. Face coverings must be worn when an employee is in the same general area as another individual (employee, student, visitor), but are not necessary when working at your desk. In departments where employees are working in shared cubicles, it would be best to develop an alternating schedule that limits overlap. There is also an option that an employee could be moved to another space, if one is available.

Violation of the safety processes are reported in the same manner as any other violation. Unsafe practices should be reported through the employee’s leadership chain, beginning with the first level leader, up to the respective SLT member. For students, the complaint should be reported through the instructor, department chair, dean, up to respective SLT member. The College takes COVID-19 prevention measures very seriously. These measures are part of the College wide processes and derive their authority through existing policies and procedures. Employees who are not comfortable reporting an unsafe practice through their leadership may also report through the Ethics Point website or by calling 844-673-8240.

If there is a room or meeting space large enough for employees to have seating in between them and be mindful of the six-foot social distancing recommendations, in-person meetings can take place. Employees will be required to wear a face covering during the meeting, and are encouraged to disinfect the meeting area before and after the meeting takes place. The Office of Emergency Management (OEM) and the Facilities Department have determined that maximum capacity for most meeting rooms throughout the College. Please consult the OEM or your respective campus administrative dean / associate vice chancellor for maritime / Generation Park Campus Executive Director for the appropriate room capacity.

 

Zoom and Microsoft Teams remain good options for connecting with team members, other College employees, and visitors.

San Jacinto College is requiring face coverings at ALL times on campus, at the district offices, or at any of our facilities. This applies to all employees, students, contractors, and campus visitors. If you are alone in a classroom, office, or cubicle, face coverings may be removed, but must be kept nearby so you are able to put them back on if someone enters the room or your cubicle or when you exit the area.

 

Appropriate use of face coverings is essential to minimizing risks to others near you, though it is not a substitute for social distancing. We hope you will bring your own face covering, but San Jacinto College also has PPE kits available for employees. You can request a PPE kit through the following individuals:

 

Please note the following recommendations for proper use and care of face coverings:

  • Wash your hands or use hand sanitizer prior to handling the face cover.
  • Ensure the face cover fits over the nose and mouth.
  • Avoid touching the front of the face cover.
  • Do not touch your eyes, nose, or mouth when removing the face cover and wash your hands immediately after removing.
  • Cloth face coverings should be properly laundered with regular clothing detergent and should be replaced immediately if soiled, damaged, or contaminated.

A limited number of disposable masks are available to leaders to distribute to employees to facilitate compliance with face coverings.

We hope you will bring your own face covering, but San Jacinto College also has PPE kits available for employees. You can request a PPE kit through the following individuals:

 

PPE kits contain two cloth face coverings, a bottle of disinfectant, a microfiber cloth, and instructional information.

San Jacinto College has implemented multiple layers of protective measures including Plexiglas shields where they are appropriate. All decisions regarding protective measures are taken after visiting the affected area and in consultation with subject matter experts. Like any prevention strategy, a single measure is rarely effective, the Office of Emergency Management, Facilities department and Safety Office studied and devised individualized plans for each area that included multiple overlapping measures to maximize the safety of our staff, students and visitors.

Yes, employees may return to campus. Full-time staff, administrators and department chairs should be working at least 50 percent of their time on campus. Faculty who wish to come onto campus and use offices for teaching and work may return to campus. All College protocols, including completing a daily health screening questionnaire, wearing a face covering, and practicing social distancing, will be expected to be followed by all employees on all campuses and in all College facilities.

Employees are expected to dress in a professional manner in line with their duties and the work they perform at the College.

Employees need to check with their leader to determine if the prior remote work arrangement is still valid or if there needs to be a modification to that schedule.

You can access the College’s remote work procedure here and request form here.

No. Transportation expenses, including mileage, between your residence and assigned campus or primary work location are personal commuting expenses and not reimbursable. Mileage reimbursement only applies when traveling from the assigned campus or work location to a separate campus, College facility, or assigned work location. Employees who receive a travel stipend will not receive mileage reimbursement for travel between college campuses or assigned work locations.

All students, whether online, face-to-face or hybrid, are welcome to visit the campus libraries.  All College safety protocols must be followed. Library staff will verify that a pre-screening questionnaire has been completed at library entrances either by wristband or through the building check-in process.

If an employee cannot wear a face covering because of a medical condition they need to provide documentation from their physician to HR Benefits. Only in documented cases will the employee be allowed to wear a face shield instead of a face covering. Faculty and student facing staff can request a face shield from their respective dean and they can be worn in lieu of the face covering, if they feel they need to use it to enhance student interaction.

Face shields offer limited protection; therefore it is imperative that the use of face shields be closely monitored and permitted only in rare exceptions when a face covering is not permissible due to health concerns. Overall, face shields should be used in conjunction with face coverings if possible. Please work through your leader for cleaning supplies and personal protective equipment including face shields.  Your leader will work with the appropriate Point of Contact (POC) and/or Dean of Administration to provide the required resources.

Employee FAQs - Employee Health

Employees who believe they may have had contact with someone diagnosed with or under investigation for COVID-19 should contact HR Benefits at HRBenefits@sjcd.edu before reporting for work.

Employees should first contact their personal physician to determine a course of action appropriate for their health condition. The employee should then contact HR Benefits at HRBenefits@sjcd.edu to discuss the protocols and should not report on-site until they have been advised by HR Benefits to do so.

No. Throughout this pandemic and our altered operations, the College has established processes and procedures that are vetted and implemented at a College-wide level. There are many considerations that go into making these decisions. We recognize that there will be isolated situations where processes will need to be customized (i.e. children’s center). Modifications to established processes will need to be approved by the OEM team and SLT.

While we understand the concern for the well-being of our employees, we recommend that individuals who are exhibiting COVID-19 symptoms or who feel they should be tested to consult their personal physician. There are also many testing locations throughout the Harris County / Houston and Galveston areas that are providing free testing to residents including one on Central Campus.

No. The College will not check individuals’ temperatures upon entry to the campus or a building. If an individual is feeling sick or has been in contact with someone who is ill, or has had COVID-19, they should disclose that in the Daily Pre-Screening Questionnaire, stay home and consult a physician.

Employees should contact HR Benefits at HRBenefits@sjcd.edu to discuss their health concerns. The employees attending physician will need to complete documentation to state the employee cannot return to work due to their current health condition. The employee may be eligible for the Family and Medical Leave Act (FMLA) and could use available leave time.

Please contact the HR Benefits team at HRBenefits@sjcd.edu.

An employee who is concerned about returning to work because they provide daily care for a family member will need to contact HR Benefits at HRBenefits@sjcd.edu and provide documentation from the family member’s physician. The employee may take FMLA, if applicable, and use available leave time.

Emergency paid leave under the FFCRA expired on December 31, 2020. If a full-time or part-time employee’s position has been identified as eligible for remote work, the employee may work 100 percent remote if they have COVID-19 symptoms, have tested positive for COVID-19, or are asked to quarantine. Employees will continue to complete the pre-screening questionnaire and their responses to this form will trigger a notification to the HR Benefits team for follow up. An employee will have the option to work remotely if they have the ability to be productive given their specific COVID-19 circumstances. The maximum length of 100 percent remote work will be 10 working days through May 31, 2021. After an employee has exhausted the 10 days, they can work 50 percent remote, but will be required to use their own leave time on days they are required to be on site.

If employees are required to be on site 100 percent of the time, contact HR Benefits to discuss your leave options.

If an employee is unable to work for more than five (5) days due to injury or illness, HR Benefits requires a return to work note from a physician. If an employee is going to miss more than five (5) days of work, then they should contact HR Benefits at HRBenefits@sjcd.edu to discuss options under the Family and Medical Leave Act (FMLA).

Contact your leader to use vacation or personal business. If you are ill, code your time as sick and let your leader know that you are not available for work.

Employee FAQs - Cleaning

The College facilities and ABM teams (the College's contracted vendor) are using a variety of cleaning products that meet CDC and EPA guidelines.

In addition to the cleaning that the College’s contracted vendor will conduct each day, employees are encouraged to also clean and disinfect their personal work spaces, including their space in classrooms and labs, at least once per day. Employees will be provided with disinfectant and a microfiber cloth as part of their PPE kit, and additional disinfectant is provided in most office areas. Particular attention should be paid to areas which come in frequent contact with your hands, mouth and nose such as your telephone, keyboard, computer mouse, and door knobs.

Faculty should encourage students to disinfect their classroom or lab space before each class and require that students disinfect their classroom or lab space after each class, with the disinfectant spray and paper towels that are provided in each classroom.

Please work through your leader for cleaning supplies and personal protective equipment including face shields.  Your leader will work with the appropriate Point of Contact (POC) and/or Dean of Administration to provide the required resources.

Disinfecting supplies and equipment will be obtained by the Purchasing department for college-wide use. Departments should not make purchases with their P-cards for disinfecting supplies, equipment, hand sanitizer, or other related items. Those instructional departments that regularly purchase specialized PPE for use in their programs may continue to do so.

We have implemented enhanced touch point cleaning at routine intervals throughout the day using CDC approved guidelines and disinfectant cleaning chemicals. More thorough cleaning will take place each night throughout the College. Spaces that are not being utilized or were not scheduled to be utilized will be tagged as unoccupied. These spaces will not be cleaned as part of the daily cleaning process. In order to utilize a non-scheduled classroom or lab, please schedule through Campus Services.

 

It is also recommended that employees clean and disinfect their personal work spaces at least once per day. Employees will be provided with disinfectant and a microfiber cloth as part of their PPE kit. Particular attention should be paid to areas which come in frequent contact with your hands, mouth, and nose such as your telephone, keyboard, computer mouse, and door knobs.

Elevator occupancy should be limited to no more than two individuals at once. Where possible, occupants should practice social distancing and use face coverings while in an elevator with others. Employees should avoid touching the elevator buttons with exposed fingers, if possible, and should clean their hands with hand sanitizer upon exiting the elevator.

Breakrooms and common areas are a great way to step aside from our important work and re-energize. However, employees should still be mindful to wear a face covering and maintain social distancing. There should be a six-foot distance between each employee while in the breakroom. Congregating should be avoided in common areas where possible. If the area is a small space, only one person at a time should enter.

Use of restrooms should be limited based on size to ensure at least a six-foot distance between individuals. It would be best to use a paper towel when touching door handles upon exit of the restroom. Employees and students should wash their hands thoroughly for at least 20 seconds to reduce the potential transmission of any viruses and germs. Restrooms will be cleaned as necessary during normal business hours with enhanced spot cleaning. Detailed cleaning and disinfection activities will occur nightly.

Every year there are many departmental and campus traditions that we look forward to and enjoy. Unfortunately, in order to maintain social distancing requirements and to keep our employees and students safe during this pandemic, we will have to forego holiday departmental gatherings, potluck meals, campus-wide meals, group gift exchanges, etc. This is a very difficult decision as we understand that part of being in the San Jac Family is the friendships that we build throughout the years and the opportunity to gather for a casual meal and fellowship. We appreciate your understanding and cooperation and look forward to department gatherings and celebrations in the future.

Employee FAQs - Other

In a continued effort to meet the changing needs of the college, we have listed the guidelines for time tracking in Web time entry (WTE).

  • Part Time non-exempt employees (including student workers and work study):
    • Use your WTE timesheet to record actual time worked (clock in/clock out) if working on site OR at home.
    • If you did not work, do not open or submit your timesheet.
  • Full Time non-exempt employees:
    • Use your WTE timesheet to record actual time worked (clock in/clock out) if working on site OR at home.
    • Absences due to sick, scheduled vacation time or personal business leave should be reported as you normally would using the appropriate category. 
  • Full Time exempt staff, faculty and administrators:
    • Absences due to sick, scheduled vacation time or personal business leave should be reported as you normally would using the appropriate category using the end of month leave report.
  • Leaders and Approvers:
    • It is more important than ever that you adhere to the payroll submission and approval deadlines. This will allow payroll the time necessary to process payments for full and part time hours.

No, not with college funds. All PPE purchased by the college must fall within FEMA guidelines. Cloth masks are considered a PPE item and a reimbursable expense by FEMA unless they are personalized in which case they become promotional items and therefore not reimbursable. The College is exercising fiscal responsibility by staying within the FEMA guidelines so that some of that cost can be recovered.

Cornerstone Learning is the College’s learning management system for employees to search, register and track training and professional development activities. This portal provides on-demand access to a variety of curated learning options (including courses, videos, etc.) designed to help employees develop skills that are critical for success during this time.

Direct employees to the San Jacinto College COVID-19 website at sanjac.edu/coronavirus.

Direct students to the San Jacinto College COVID-19 website at sanjac.edu/coronavirus.

 

  • If a student seems sick, please send the student home. Instructors are to work with any student who is sent home or stays home due to COVID-19 to ensure that they do not fall behind and are not penalized for missing class. Although an instructor may send an individual student home, an instructor cannot decide to change the class modality or decide to switch the course to online without discussion with their leadership chain.  There is a protocol, and this decision is housed in the Safety Department.

 

  • If a student is sent home, please notify Susana Gonzalez so that contact tracing and an investigation can begin. Please contact Susana at safety@sjcd.edu or call 281-998-6129.

 

  • During class, face coverings are to be worn at all times by students and faculty.

 

  • Physical distancing should be maintained and enforced as much as possible. It is permissible to break the 6-foot distancing standard if it is necessary to demonstrate or assist in an instructional activity, but these instances should be minimized as much as possible and should not exceed 15 minutes of total close contact with an individual over a 24-hour period.

 

  • Campus administrative deans, the vice chancellor for maritime, and the Generation Park Executive Director, along with the Office of Emergency Management and the Facilities Department, will handle the class room occupancy, and this will be taken care of without need of assistance from faculty. The number of students in a class is under the maximum occupancy of the room. Please do not combine or split classes without checking with your instructional dean and/or department chair first as this affects the room usage and cleaning schedule.

 

  • Students will be let into the building up to 15 minutes before the class starts. Instructors should be in the classroom at least 15 minutes before the start of class to unlock the door as needed and to enforce social distancing as needed.

 

  • Students are encouraged to clean and disinfect their classroom space before and after each class. Disinfectant spray and paper towels are provided in each classroom for this purpose.
Employee FAQs - Technical Issues

 


Virus-Related FAQs

Yes. To find to track cases of reported COVID-19 in Harris County, please visit the Harris County Public Health website.

COVID-19 is an infectious disease caused by the most recently discovered coronavirus, which can cause illness in humans and animals. Those who have become sick are reported to suffer coughs, fever, breathing difficulties and tiredness. In severe cases, organ failure has been reported. Visit the CDC COVID-19 website for up-to-date information about COVID-19.

Several vaccines and treatments are in various stages of development and deployment, with some already being administered in the area for targeted populations. The disease is viral, which means antibiotics will not help; the antiviral drugs that work against the flu do not work against coronavirus. Those with a weak immune system and those who already are sick are urged to be especially cautious. It is likely that a vaccine might be made widely available for all persons in the U.S. who wish to have a COVID-19 vaccination sometime in 2021.

At this time, the protocols and distribution sites for the COVID-19 vaccine are being determined at the State level, and our involvement appears very limited. We will continue to update you as more information becomes available.

No, the College will not require employees and students to get the COVID-19 vaccine.

The CDC says people are thought to be most contagious when they are most symptomatic – the sickest. Still, it’s possible to spread the disease before showing symptoms, so a person can feel fine and still have it, just as with other viruses. Such cases have been reported, but are not thought to be the main way it spreads. The WHO reports that most people – roughly 80 percent – recover from the disease without needing special treatment.

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.

Symptoms may appear 2-14 days after exposure:

  • Fever
  • Cough
  • Shortness of breath

Seek medical advice from your doctor, stay indoors and avoid contact with others, just as you would with the flu. Those with contagious diseases should stay home from work or school until they are well. People with fever, cough and respiratory issues should seek immediate medical attention.  Consider alternatives to the emergency room like teledocs, convenient care and urgent care locations.

If someone in your household exhibits symptoms of the coronavirus, you should provide support by helping to cover their basic needs and watching for warning signs. You should also protect yourself by limiting contact with the individual and avoid having visitors. The CDC provides additional guidance for what to do if someone in your household has symptoms of, or has tested positive for, the coronavirus.

Stay educated on the disease by reading the CDC website. Most people who become infected experience a mild illness and recover, but it can be more severe for others.

Take care of yourself by doing the following:

  • Stay home if you don’t feel well. If you have a fever, cough and difficulty breathing, seek medical attention and call in advance.
  • Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water for 20 seconds. This helps kill viruses that might be on your hand.
  • Stay at least three feet away from someone who is coughing or sneezing.
  • Avoid touching eyes, nose and mouth. Once contaminated, hands can transfer the virus to your eyes, nose or mouth.
  • Follow good respiratory hygiene, which means covering your mouth and nose with your bent elbow or a tissue when you cough or sneeze. Dispose of the tissue immediately.

Please refer to the DSHS website for information.

Continue to avoid close contact with people who are sick; avoid touching your eyes, nose and mouth; stay home when you are sick; cover your cough or sneeze with a tissue, then throw the tissue in the trash; avoid shaking hands; clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

College sponsored non-local and international travel is suspended.  All travel must be reviewed and approved by the SLT.

The Centers for Disease Control (CDC) recommends individuals get tested upon return from domestic and international travel as follows:

  • Consider getting tested with a viral test 3–5 days after your domestic trip and reduce non-essential activities for a full 7 days after travel, even if your test is negative. If you don’t get tested, consider reducing non-essential activities for 10 days.
  • Get tested 3-5 days after travelling internationally AND stay home for 7 days after travel.  Even if you test negative, stay home for the full 7 days.  If you don’t get tested, it’s safest to stay home for 10 days after international travel.

If your test is positive, isolate yourself to protect others from getting infected.

More information about these recommendations can be found on the CDC website at: https://www.cdc.gov/coronavirus/2019-ncov/travelers/travel-during-covid19.html.

The Employees Retirement System of Texas is working with its health plan administrators, state leadership and other state agencies to closely monitor the potential impact of COVID-19. Healthcare and emotional support are available for San Jacinto College employees. More information can be found online at: www.sanjac.edu/about-san-jac/safety/communicable-diseases/coronavirus-covid-19/resources-employees/healthcare-and-emotional-support.

Students can make an appointment to speak with someone in the Educational Planning, Counseling and Completion department.

Yes, there are many testing locations throughout the Harris County, Houston and Galveston areas that are providing free testing to residents. This includes a Harris County Public Health testing site on the Central Campus that is conducting testing daily. Please visit the Harris County Public Health website for the most up to date daily hours of operation, with a daily capacity limit, so pre-registration and early arrival is suggested.

A Coronavirus self-checker is also available from the CDC.

State and local public health departments have received tests from CDC while medical providers are getting tests developed by commercial manufacturers. All of these tests are Real-Time Reverse Transcriptase (RT)-PCR Diagnostic Panels, that can provide results in 4 to 6 hours. More information is available on the CDC website.