Student Resources Related To COVID-19 (Coronavirus)

This page provides students updates related to Student Services designed to help limit the COVID-19 (Coronavirus) risk on our campuses. The facts related to COVID-19 in our area are changing rapidly, so it is important to keep checking in. Please read all email communications and text alerts sent by the College.

IMPORTANT INFORMATION:

For the health and safety of our students, faculty and staff and to minimize the spread of COVID-19, San Jacinto College is adjusting its spring schedule and approach:

  • Beginning Monday, March 23, 2020 - all course delivery will be moved online, hybrid and alternate classwork. Faculty members will contact all students directly.
  • All college operations have been moved to an online or remote work environment.
  • All events and activities on campus through the Spring term are canceled.

 

STUDENT SERVICES UPDATES & RESOURCES

Accessibility Services Counselors have been reaching out to students by phone to discuss their accommodation needs. Students can email Accessibility Services at accessibility.services@sjcd.edu for any accessibility related questions.

If you have not yet signed up for SJC AlertMe to receive voice and text messages from the College during an emergency situation such as COVID-19, now is a great time to do so. You can log in to SOS and click on the red SJC AlertMe tab to sign up or check your contact information or visit the SJC AlertMe website.

Please continue to monitor the College website for information. This is a fluid situation, and details are rapidly changing. Below are additional resources available:

Free Internet Service during COVID-19 (*Note, these third-party services are subject to change)

Financial Management

Food Resources

Foster Care Alumni

General Resources

Healthcare Resources

Housing Resources

Mental Health Resources

Admissions services have been moved to an online format and will continue for the foreseeable future. Admissions advising will now be provided online. To schedule a virtual appointment, students can visit http://appointments.sjcd.edu/ or use the Advising Chat feature on the Admissions webpage. These departments below are available to assist you:

  • Admissions
  • Career and Employment
  • Educational Planning, Counseling and Completion
  • Financial Aid
  • Recruiting
  • Student Engagement – Food Distribution
  • Veteran Services

Online admissions applications are still being processed through Apply Texas.

Meningitis forms can be sent via email to meningitis.docs@sjcd.edu

Other university and college transcripts and high school transcripts can be submitted via email to admissions@sjcd.edu.

Questions concerning the admission process can be sent to admissions@sjcd.edu.

Barnes & Noble Bookstores will continue to process online orders. If you ordered textbooks or classroom materials online and selected an in-store pick up, a bookstore staff member will contact you to arrange for shipping. All deliveries via ground shipping are free.

If you are utilizing student financial aid as a method of payment, select “SFA” as the payment option when ordering your books online. You will also need to include your student ID number.

If you are using a voucher, your financial aid counselor will provide information on how to proceed online with a book voucher and provide you with the required code. You will enter the voucher credentials in the student ID field rather than your student ID number.

STUDENT RENTED BOOKS
The deadline to return your rented book has been extended to 6/15/20. Students will have to ship the book back to us at no cost.
There are a few ways for you to obtain a shipping label:
1.      If you are a registered user, you can log in to your account and print the pre paid label.
2.     If you purchased in store or as guest check out, then you can go to SJCD.edu, click bookstore under quicklinks and click on the pre paid label.
3.     You will receive an email reminding you you have a rental, this email will include the link to print your pre paid label.
4.     Click on this link and scroll down to Textbook Rental Returns - you will need your order number and email you used at the time of rental.
https://msjc-central.bncollege.com/shop/msjc-central/home
Once you have your label, pack up book and take to a UPS drop off location.

 

Career services advising and programming will continue to be available through an online platform. To schedule a virtual appointment, students can visit http://appointments.sjcd.edu/ or use the Advising Chat feature on the Career Services webpage.

Contact information: career.centers@sjcd.edu

San Jacinto College is now providing emergency grants to students with funding from the Federal CARES Act. Students will be able to use the grant funds for food, housing, and other costs related to the disruption of campus operations during the pandemic.

To apply for a grant, please visit: https://www.sanjac.edu/cares-act

To report an incident or complaint, complete an incident report at www.sanjac.edu/incident-report.  This includes incidents related, but not limited to: behavioral concerns, general complaints, sexual misconduct, and discrimination.  If you have an emergency, please call Campus Police immediately at 281-476-9128.

Complaints related to behavioral concerns could include, but are not limited to endangerment, harassment, stalking, disruption, hazing, misuse of property, failure to comply, and retaliation.

General complaints include a College-related problem, decision, or condition that a student believes to be unfair, inequitable, or to adversely affect their education.  Examples include poor customer service in College office, a complaint against faculty or staff or administrator, etc.

Sexual misconduct complaints include, but are not limited to sexual harassment, sexual violence, dating violence, intimate partner violence, domestic violence or stalking.  These behaviors are prohibited against a student by other students, College employees, College contractors, or third parties who are visiting the College or participating in a College activity.

Discrimination-related complaints could be based on race, creed, color, national origin, citizenship status, age, disability, pregnancy, religion, gender, sexual orientation, gender expression or identity, marital or veteran status is prohibited against students and any agent or employee of the College.

Students needing to drop off paperwork can do so in the lobbies of the following buildings. Note that you will have to complete the “Student Information Sheet” for all requests. This sheet is available at all drop off locations. Please see a list of locations below:

CENTRAL   SOUTH  NORTH 

Building C-27
Welcome Center
8060 Spencer Hwy.
Pasadena, TX 77505 

Building S-14
HVAC
13735 Beamer Rd.
Houston, TX 77089 

Building  N-24
Cosmetology & Culinary Center
5800 Uvalde Rd.
Houston, TX 77049 

Educational Planning, Counseling & Completion services have been moved to an online format and will continue for the foreseeable future. Advising will now be provided online. To schedule a virtual appointment, students can visit http://appointments.sjcd.edu/ or use the Advising Chat feature on the EPCC webpage. The below departments are available to assist you:

  • Admissions
  • Career and Employment
  • Educational Planning, Counseling and Completion
  • Financial Aid
  • Recruiting
  • Student Engagement – Food Distribution
  • Veteran Services

Students can also email advising questions to educational.planning@sjcd.edu

Financial Aid services have been moved to an online format and will continue for the foreseeable future. Students can schedule a virtual appointment by visiting http://appointments.sjcd.edu/ or using the Advising Chat feature on the Financial Aid webpage.

Please note that FAFSA applications are still being processed through https://studentaid.gov/ and students can submit their documents online through the SOS document upload feature. Click on this link for Instructions.

The next two financial aid disbursements will be processed as normal. Students can expect their funds to be transferred to their BankMobile selection on or before March 30 and on or before April 20.

Federal Work Study students will be paid work study wages during the closure.

For questions regarding financial aid, students can also email finaid@sjcd.edu.

 

Federal CARES Act Student Grant

San Jacinto College is now providing emergency grants to students with funding from the Federal CARES Act. Students will be able to use the grant funds for food, housing, and other costs related to the disruption of campus operations during the pandemic.

To qualify for a grant:

  • Students must be currently enrolled for the Spring 2020 or Summer 2020 semesters.
  • Students must have a completed Free Application for Federal Student Aid (FAFSA) on file to demonstrate eligibility to participate in programs under Section 484 of the HEA.
  • Please note: Current dual credit students are not eligible for this grant.
  • Please note: Prior to the COVID-19 situation and altered College operations, if you were enrolled in a program of study that is only offered entirely online, you are not eligible for this grant. However, if you were taking individual online courses as part of a program of study that offers both online and in-person courses, you are still eligible.

Steps to apply for the San Jac Federal CARES Act Emergency Aid Grant:

  • Submit a FAFSA for both 2019-2020 and 2020-2021 school years online at www.fafsa.gov or through the myStudentAid mobile app. San Jac’s FAFSA code is 003609.
  • Submit any additional documents requested by the San Jacinto College Financial Aid Office. You can find a list of your specific requirements under Application Status in the Financial Aid section of SOS or the Requirements Status in the San Jac App.  
  • Make a refund selection or confirm your information is current via the BankMobile website.
  • Complete the San Jac CARES Act Emergency Aid Grant Application.

If you need assistance with the FAFSA, email or schedule a virtual appointment with a Financial Aid Advisor here. You can also call 281-998-6150.

The College Food Market will be open to limited operations to serve currently enrolled students by appointment only. Please visit the Food Market webpage for hours of operation and more information about requesting an appointment. Please keep in mind that we are limited to what food and supplies we receive from our partners at the Houston Food Bank. For this reason, we cannot guarantee the availability of any given item. Additionally, the market may limit the quantities of certain high demand items that each student may be allowed to take.

 

Students can contact the Food Market through the following email addresses:

Central: Central.SEA@sjcd.edu

North: North.SEA@sjcd.edu

South: South.SEA@sjcd.edu

The SJCF Emergency Scholarship fund provides financial resources to students facing economic hardship and immediate monetary need, which if not met, could result in an inability to complete classes or a degree program. Examples of financial need that qualify students for funding include, but are not limited to: change in family income/support; loss of a job; natural disaster; burglary; fire, etc.

Information regarding the SJC Student Emergency Scholarship Fund:

  • Request can be made by the student or on behalf of a student by an administrator, faculty member, or staff member of San Jacinto College.
  • Emergency scholarships are available to help students who experience an unexpected and unforeseen circumstance which jeopardizes their ability to pay for their education.
  • Processing of emergency funding request can take up three working days.
  • Emergency funds are limited, and amounts may vary. (*Up to $250 will be considered.)

Terms of Scholarship:

  1. If applicable, scholarship applies to recipients SJC Installment Payment Plan (IPP) and is equally divided over remaining payments.
  2. If recipient’s tuition is paid in full, scholarship funds will be disbursed to recipient via a refund from the College.

Students can apply using their G# and password through the following webpage through April 10, 2020: https://sjcdgrants.academicworks.com/ (link does not work on Internet Explorer)

The deadline to apply to graduation for your name to appear in the program has been extended to April 30, 2020.

Due to the ongoing COVID-19 situation in our region, San Jacinto College will postpone its May 15 Commencement ceremony.

Advising will now be provided online. To schedule a virtual appointment, students can visit http://appointments.sjcd.edu/ or use the Advising Chat feature on the EPCC webpage

Students can email educational.planning@sjcd.edu for graduation related inquiries.

The College alongside GoodReason Houston and Pasadena ISD has extended the upcoming FAFSA/TASFA deadline to May 4.

Students can schedule a virtual appointment by visiting http://appointments.sjcd.edu/ or using the Advising Chat feature on the Financial Aid webpage.

Please visit https://www.sanjac.edu/admissions-aid/paying-college/harris-county-promise-program for updates.

The federal government has removed current restrictions on the number of online courses international students can take. Our international student support services and resources have been moved to an online format and will continue for the foreseeable future. International student advising will now be provided online. To schedule a virtual appointment, students can visit http://appointments.sjcd.edu/ or use the Advising Chat feature on the International Students webpage.

Contact information: international.services@sjcd.edu

281-998-6150 x4636

Should you need to return any library materials, the library drop boxes at each campus library are available to you. The libraries remain closed, but you may visit campus to return any library materials.

If you plan to utilize the library drop box on campus, you MUST complete the pre-screening questionnaire EACH DAY prior to your visit. You should enter campus through the designated campus entry point where you will be required to show your face covering, and let the police officer know you are visiting the library drop box.

Daily Student Pre-Screening Questionnaire

You should complete this form if you want to come on campus.  A new form must be completed for each day that you need to be campus.  Forms may be filled out up to 2 days in advance but no later than 1 hour prior to arrival.  Campus Police will verify form completion at the entry gate by name or G# so please make sure that they are entered correctly.

Mental health counseling services have been moved to an online format and will continue for the foreseeable future. Counseling will now be provided online. To schedule a virtual appointment, students can visit http://appointments.sjcd.edu/ or use the Advising Chat feature on the EPCC webpage.

Contact information: educational.planning@sjcd.edu

281-998-6150
Central: x1014
North: x2306
South: x3444

During this period of altered operations, the College’s Student Success Centers staff are still available to support students with online tutoring. SSC tutors will be available beginning Thursday, March 26, at 8:00 am. Students will be able to schedule an appointment online through TutorTrac by using this link: http://sjctutortrac.sanjac.edu/. Instructions for scheduling an appointment are available here

Questions can be emailed to ssctutoringsouth@sjcd.edu​.

All on-campus orientations are cancelled for the foreseeable future. Students who have completed the application process may complete New Student Orientation via the online portal in SOS. For the most up-to-date information, continue to check: https://www.sanjac.edu/student-services/orientation-campus-tours.

Students can contact Orientation & Campus Tours through the following email addresses:

Outreach and Recruitment services have been moved to an online format and will continue for the foreseeable future. Outreach advising will now be provided online. To schedule a virtual appointment, students can visit http://appointments.sjcd.edu/ or use the Advising Chat feature on the Recruiting webpage.

Contact information: student.recruitment@sjcd.edu

281-998-6150 x1078

Business Office services have been moved to an online format and will continue for the foreseeable future. Payments over the phone will not be taken, however if you would like to mail a check, money order, or cashier check, please send to San Jacinto College District, 4620 Fairmont Parkway, Pasadena, TX 77504.

Students needing to drop off payments can do so in the lobbies of the following buildings. Note that you will have to use check, money order or cashier check. DO NOT DROP OFF CASH. Please include your name and G# with your payment.

Central South North
Building C-27
Welcome Center
8060 Spencer Hwy.
Pasadena, TX 77505
Building S-14
HVAC
13735 Beamer Rd.
Houston, TX 77089 
Building  N-24
Cosmetology & Culinary Center
5800 Uvalde Rd.
Houston, TX 77049 

 

Students may also pay online through SOS. Students can make payments online by logging into their SOS account using their student ID and password. Once logged in, just click through the following:

  • My Registration
  • Step 6 - Review Your Charges and Make a Payment
  • Registration Fee Assessment - Click the "Student Account Suite" button

 

Contact Information

The safety of our students is our first priority. The College has canceled all on-campus events, including student led events through the Spring semester. The game room is closed through the Spring semester. Student travel and Student Club meetings have been canceled through the Spring semester. Email communication to advisors is forthcoming.

 

Students can contact Student Engagement & Activities through the following email addresses:

Central: Central.SEA@sjcd.edu

North: North.SEA@sjcd.edu

South: South.SEA@sjcd.edu

Students are encouraged to complete the Student Technology Survey as soon as possible to help the College’s IT department determine what technology needs they have so that we can better understand what capabilities students have to access their courses online.

In addition, there are options available for students that do not have access to a computer or internet access at home. Please visit the following links to learn more:

Current SJC students can request transcripts through their SOS account. Information on this process can be found on the Transcripts webpage.

If you attended prior to 1980:
You will need to use the transcript request form.

At this time, students cannot pick up a transcript from the College. An unofficial transcript can be accessed through the students’ SOS account.

We understand you may have a lot of questions during "altered operations".  Remote advising is available. Go to http://www.sanjac.edu/veterans to schedule a remote advising session with a Veteran Services team member.

VETERANS’ GI BILL BENEFITS TO CONTINUE DURING COVID-19 PANDEMIC
The President of the United States signed S. 3503 into law, which clarifies how the Department of Veterans Affairs should treat in-person courses of study that convert to distance learning formats due to health-related situations and other emergencies. This means that GI Bill benefits during the COVID-19 pandemic will be protected as classes move to online formats.

Visit the Dept of Veteran Affairs’ website often to receive the most recent information regarding your benefits.

Students are not required to take any action. Benefits will continue automatically.

Student with specific questions should contact the VA Education Call Center at 888-442-4551, 8 a.m. – 7 p.m. (EST), Monday – Friday.

VA INFORMATION FOR COVID-19
https://www.publichealth.va.gov/n-coronavirus/?utm_source=Homepage&utm_campaign=Coronavirus 

VA DEBT MANAGEMENT CENTER (DMC) ANNOUNCEMENT
Attention Veterans and Family members who have a VBA overpayment.

If you are affected by the COVID-19 (CORONA VIRUS), have a VBA benefit debt and need temporary financial relief, please contact DMC at 1-800-827-0648 to request assistance.

HAVE YOU BEEN ACTIVATED?
The federal government may activate some National Guard units for service during the COVID-19 pandemic. If you are activated and currently using VA Chapter or Hazelwood benefits, please contact the Veterans Center for assistance.  After you drop your classes, submit a copy of your orders to veterans@sjcd.edu.  Include your student “G number” and a contact e-mail and telephone number. Current active duty veterans who deploy to another area and cannot complete courses, should contact the Veteran Services by emailing Veterans@sjcd.edu to submit orders.

Graduation

The deadline to apply to graduation for your name to appear in the program has been extended to April 30, 2020.

Due to the ongoing COVID-19 situation in our region, San Jacinto College will postpone its May 15 Commencement ceremony.

Advising will now be provided online. To schedule a virtual appointment, students can visit http://appointments.sjcd.edu/ or use the Advising Chat feature on the EPCC webpage

Students can email educational.planning@sjcd.edu for graduation related inquiries.

 

 

Web Drop capability has been removed for parts of term that have already started. This means students are not able to drop on their own through their SOS account. Students requesting to be withdrawn from class(es) can schedule an appointment with an advisor. To schedule a virtual appointment, visit http://appointments.sjcd.edu/ or use the Advising Chat feature for general questions on the EPCC webpage.

Contact information: educational.planning@sjcd.edu

281-998-6150
Central: x1014
North: x2306
South: x3444